United States Postal Service 1089 County Street, Somerset, MA 02726

"Went in at 8:20 this morning, the woman greets me, then immediately closes the cage around the front desk? If you’re not prepared to be open by a certain time change your hours? Then I came back this afternoon. The big girl behind the counter is cocky and condescending when dealing with customers, the attitude isn’t necessary. Everyone else I’ve interacted with is nice though."

"I've always had great experiences at this location, and I ship packages 3-4 times per week. Steve goes above and beyond and is always friendly. Ron also always has a smile. No complaints here...."

"Today I was that crazy lady tracking down the post man to get my package I needed before heading out of town. I called the post office to see if they received my package which they confirmed. The gentleman on the phone asked if I needed it by a certain time which I told him NOW. I asked where I could find the postman and gave me exact location. The postman when I found him knew exactly who I was and giggled when let out the loudest sigh of relief. I'm very happy with how helpful they were even if it seemed silly to them over shoes."

"Where is the integrity when delivering packages . Tracked as delivered “ hand delivered to resident “ .. but Just 8 minutes earlier the tracking stated carrier occurred a delay. And no one was home all day . Who was this handed too .. seriously the lies are just too numerous. I’d rather see delay in delivery, than lying and stating it was hand delivered to a resident that did not occur"

"I don't know who worked there today 12/05/17 but whoever answered the phone gave an absolute ignorant attitude from the moment he answered the phone. Cocky. YELLING AT ME. Just absolutely unprofessional. Glad it was over the phone because if I were there in person I would've gotten his manager to set that little a-hole straight. Their service has been awful our whole time living here. UPDATE: March 9th, 2018 Package that was "out for delivery" today has not arrived. USPS said "Must have been missed. You should receive it Monday". SHOULD receive it Monday? I should've received it today, Saturday... We'll see if/when this arrives. Yet they delivered the regular mail? How do you deliver PART of the mail and not all? This is the FIFTH TIME THIS HAS HAPPENED IN ONE YEAR! The entire branch needs to be fired and they need to hire people who aren't alcoholics or cocky children."