Advanced Eye Centers, Inc. 1741 President Avenue, Fall River, MA 02720

"In their Laser Cataract Surgery department ... horrible customer service. Best suited for individuals with very thick skin personalities."

"If I could give zero stars, I would. After a visit there where my eyes were dialfed and they conducted a full eye exam, I began to experience pain in my eyes and redness that gradually grew worse. I called, thinking it was maybe the new contacts they gave me. However, the issue was not corrected. I called on Monday morning last week asking if my doctor had any availability as I was experiencing severe pain. They gave me an appointment for Friday morning. I asked to be out on a waitlist in case there ends up being availability ; they told me that they don’t do that but would “write my name on a sticky note” in case there’s a cancellation. I called again Tuesday morning and Wednesday morning as my condition worsened, using the words “severe pain” and “urgent”. They gave me nothing. I called my PCP who took me in right away, and referred me to another eye doctor who diagnosed me that day with keratitis - which can lead to permanent vision loss or blindness if untreated. I called Advanced Eye Care on Thursday morning to cancel my appointment for Friday. I asked the receptionist whether they allot for emergency sick visits in their doctors’ schedules and the woman said “of course!”. She looked into the appointment data for me for the next day and said the notes said my appointment was a PRESCRIPTION ISSUE. I am very unclear how I could have further conveyed that I had an emergency and this establishment failed to support me in this. I am absolutely switching to a different practitioner and am very disappointed by this level of “care”."

"Amazing friendly staff and the most professional doctors I have ever worked with. They see you as a person and not a walking dollar sign. If you have any concerns, they ask me before to answer any questions. Perfectionist"

"I have been going to DR. P. Beede for a long time. I feel confident, when i have a visit with him. He is extremely personable and professional . He really cares for his patients . Sometimes the wait is longer than what i would like . However, he is a great doctor an worth the wait. All the staff are kind, careing an knowledgeable . That's why i chose to go to Dr. Beede."

"Quite possibly the best experience I've had at any doctors. Staff was extremely friendly and helpful. Switching my daughter to this office after the great visit I just had!"