Hallett Center for Diabetes and Endocrinology

"I felt like I was putting out the front desk when I was checking in for my appointment, very rude and unorganized. The Dr. I saw was very nice and very thorough. Dr . Christopher Tessier. As I was leaving I had to give my paperwork to the front desk and make another appointment and the woman was again rude. Never acknowledged me until I waited in front of her for about 5 minutes. She told me I would have to call them to make appt because they were moving the office and they were having issues with their appointment book. Later on I found out that the person that took my vitals and wrote down my background info. Entered it wrong. This caused major Issues with my insurance because the information in my chart was wrong on my initial visit. This was a big headache in getting my insurance to pay for the visit. I have bcbs and it took many phone calls to resolve. I will never go back. Too bad because the Dr was great. Everything else was awful!"

"I love my doctor (Tessier) but even he can't make up for how horrible the staff is. They constantly reschedule my appointments without telling me or asking when I'm available, I had a balance of $6 that they never told me about but sent it to collections, and the worst thing was that my chart said I was a Type 2 diabetic but I'm Type 1. Totally different disease and because they put that on my records, it had been affecting how much my insurance paid for my supplies. I ended up out of pocket way more than I should have been because of a clerical error on MEDICAL RECORDS. come on people. I'm going back to Joslin. Sure, it's in Boston, but they're the best in the world so I'll gladly take the commute over this garbage."

"Do yourself a favor and find a specialist OUT of RI! Rude staff is correct. As a health care professional I was blown away of how unprofessional everyone at this business was. Not only did I wait over an hour for my first initial visit with Dr. Chang she walked into the room saw me for 1 minute. Told me I had Hashimoto's thyroiditis. Wrote me a script and walked out. Not even educating me about what was going on with my body! To top it off when is drove over an hour to sign for a release of records so I can find a better physician who actually CARES about their patients they at first gave me a hard time for wanting my records for myself. When I have the RIGHT to my own records. I've been waiting over a month for my records to find out that they never even faxed my records release over to RI hospital. Anyone in their right mind should know to get out of Rhode Island when seeking a health specialist."

"Extremely unprofessional I just waited an hour and 15 minutes at 8 in the morning in a doctors office to later be told that the doctor called out. Every time I go there the front desk staff are extremely rude and cut me off when I'm talking."

"I love all the stall @ the center. I just learned that my doctor will be leaving the practice, I feel that we just are getting established, but a new doctor has been assigned."