Texas Roadhouse

"Absolutely perfect. Everyone's steaks were cooked exactly as ordered. The seasoning was delicious. The bread was top tier, as always. We were consistently checked on by our waitress and even other staff. That was a great surprise as they were VERY busy that night. Super impressed. A great meal all around."

"Went for dinner on a Thursday night, Debbie was our waitress. Debbie was so wonderful and really made the experience for us. We don't go here often but I think we'll definitely go more often just to see Miss Debbie! Food was great. Thank you!"

"My friends and I get together only once a year for dinner, and tonight we chose your Boardman location. One of our friends was unsure if she was going to be able to make it, so the rest of us went to dinner hoping she would show up. She ended up being able to make it, much to the rest of our party's delight, as, like I said, this is only a once a year event. We were at a table seated for 4 and asked the evening manager if we could switch to one of the 2 EMPTY tables that seats 6 behind us. She told us no, that there was not a server assigned to those tables. We asked if our server could be assigned to the empty table. She said no, they are only allowed to be assigned 3 tables at one time. We asked if we could close out our table and move everything to the other table and assign her, and she said no, that there was a wait list and there were people ahead of the person who was joining us. She told us our friend would have to call in and reserve a table because even if she was allowed to sit with us, she would not be able to order ahead of the other people who were ahead of her waiting to be seated. WHAT?!?!?! Our friend was left standing in the aisle with no place to sit and was sent home. Can you imagine how she felt?....Hurt? Sad? Angry? Can you imagine how the rest of us felt?... Hurt? Sad?.... For me, I was incredibly angry; horrified, actually. I could not even eat my meal after she left or participate in any conversation because I was so upset. Our annual get together was completely ruined for all of us. To watch our friend get sent home without dinner, to ruin our night at your establishment, when empty tables were right behind us, as well as empty tables in other sections as well, is unforgiveable. Mind you, one of those tables remained empty the entire time were were there. The other table, which we were told didn't have a server assigned to it, magically got a server and had people seated around 10 minutes later. I spoke to someone I know who worked for 2 years at your Niles location, and she informed me that there were so many things this manager could have done to accommodate us, and that this manager just did not want to. The evening manager you have at your Boardman, Ohio, location has no business working in any sort of customer service where problem solving skills are required. Shame on you Texas Roadhouse! Care about your customers more!!!! The 5 of us and our families will not be back at any time to any location. Thanks for making our annual get together memorable. It DEFINITELY WILL NOT be forgotten!"

"Just ordering takeout from the bar took me an hour at the bar. They did have many customers, however. Normal atmosphere. Bartender was very attentive. Very happy I ordered from there"

"When I arrived at Texas Roadhouse of boardman, I was greeted inside kindly and seated pretty quickly. For my starter, I ordered the grilled shrimp. The shrimp was delicious, although it lacked portion because it came with 5 pieces of shrimp. For the main course, I got the steak and ribs with a side of steak fries and a loaded potato. I would recommend this course as it was great in portion and tasted delicious. We also ordered the steak and grilled shrimp with a side of green beans, all of which were a good course. The service was kind and was often brought refills. Good place to eat."