Advance Auto Parts 618 U.S. 22, North Plainfield, NJ 07060

"I came in to find a battery charger for my 17ft truck and they had the charger pretty cool."

"Lousy experience with store manager. Came back after two weeks to return a headlight bulb ($149) that I did not use. Was told that their return policy was no returns on electronics. I looked at receipt and that language was not there. I asked how I was to know that. He printed a return policy page and gave it to me. I told him that I should have been informed at the time of purchase, or at the very least it could have been printed in the receipt. I opened the package and never ended up using this item. Sorry, fella. You lost a customer, as I’ll never be back. Fyi, I was about to exchange the bulb for the $400 relay part that was actually the issue. You lost a future customer and another $250, just to save $149 and not use your discretion. Btw, lots of auto parts stores in the area. I’ll drive the extra 3.5 mins to the next one."

"I went to purchase some vehicle wash items and watched a very sad interaction. A woman needed help with a car battery. The kid behind the counter was somewhat helpful. There were about 5 associates in the store during this transaction. Not 1 of the 5 helped this woman bring the heavy battery in or out of the store."

"Decent place to find auto parts. Cashier service rep did assist in finding the right parts for me and found discounts I did not know of. Thanks Advanced Auto Parts!"

"Pretty terrible experience. Don’t buy anything “electrical” because they cannot be returned. That information was definitely not relayed to me at the time of purchase of a jumper box. When I got home and realized that it needed to be charged for 36 hours before use and needed to be charged every month as per instructions, I attempted to return it to get traditional jumper cables. Manager came in already upset, before I even said a single word, and started yelling at me, before calming down after I noted that he was coming in pretty hot. Your best bet is to go to pretty much anywhere else."