Madewell 1729 Walnut Street, Philadelphia, PA 19103

"Hi! We love Madewell but there is definitely an issue with the dust and cleanliness of the store! It seems like there could be a very easy solution for the several employees working there to quickly vacuum up the hundreds of dust pile-ups throughout the store and especially on the staircase, which detracts from the overall experience of shopping there. Very unfortunate but seemingly an easy fix which I hope can be implemented."

"Absolutely amazing customer service, from speaking on the phone to in person, my experience is five stars all across the board. This is their stunning flagship store, with a denim bar and men’s section and sales section upstairs. Everything is organized and aesthetically displayed, and yes, they do have an elevator as well. For every pair of denim you bring in, no matter where it’s from, you do get $20.00 off a full priced denim here which is absolutely lovely. I look forward to shopping here in the near future, thanks to the lovely sales associates who assisted me!"

"I want to thank Mary Beth and all the staff I interacted with today at this location. As a gender-nonconforming person, in-person shopping can be daunting, especially in the current political climate. You made me feel valid and I can't overstate how much that means to me. Thank you."

"Amazing employees in the store. Amazing customer service, taken care of over the phone."

"This is their flagship store and they have a Men's department. Their staff provide top notch service and apparently there is a jean exchange program. Just bought some stuff last week."