CVS

"The staff is nice and friendly however the pharmacist was condescending and degrading. I have a doctorate degree in a health profession and I had questions about my new medication that I was anxious about starting. She made me feel so stupid. I was advocating for my health. She does not have compassion or practice competent health literacy. I felt as though I was inconveniencing and annoying her. I thought that was part of her profession to consult with medication management. May consider switching pharmacies."

"The CVS was on California St. Reno NV. Service was great while the tem members were friendly."

"The pharmacy is filled with the rudest, most miserable, lazy staff I’ve ever met. They treat customers like garbage, misrepresent prescription availability, and when I challenged a staffer for giving me three entirely different answers to the same question, she started yelling and hung up on me. Avoid this place."

"Pharmacist just needs a different career. She's miserable and treats everyone poor. Very slow to refill and gives everyone grief. Just look at these reviews, they're terrible."

"If i could give a negative review i would. Rachelle the pharmacist is by far the rudest employee I have ever encountered. How are you going to act mad for doing your job? She had a 10min argument with me for a issue that was THEIR fault. Instead of just apologizing or owning it she wanted to argue and literally raise her voice. I happen to have an extremely sore throat and could barley speak but bc she lost her cool infront of co workers she had to make it seem like I was the one yelling. My husband was inside waiting for the prescription they kept claiming wasn't there and could hear her on the phone. Any question I asked she made seem as if I was arguing with her when I literally just had normal questions. When I told her that I hoped the conversation was recorded so someone above her could hear how she speak to customers she argued and told me nothing was recorded and that I didn't know what I was talking about. Well much to her surprise it is all recorded and the district manager and HR will be listening to it. So well see who was in the wrong. It was the biggest gaslighting poop show. She accused me of yelling and berating her because she didn't want to look unhinged infront of her co-workers and the other cvs customers. And it may have worked when no one could hear my side and how calm I was but once they pull up the RECORDED conversation it will all be clear. Additionally why was she so upset when I told her I was going to see if HR records the conversations? Because she knew she was wrong and didn't want her bosses to see her true character."