KAY Jewelers

"Chandra was very helpful. I have minimal experience but love to buy jewelry for my wife. She was able to guide me for gifts for my wife and 2 daughters. She had good knowledge, she was polite and very helpful, making my visit quite easy and I felt no pressure. Thanks Chandra!!"

"Terrell at Kay Jewelers at the Neshaminy mall was awesome at customer service. Terrell helped me chose the right jewelry at the right price which best suited my needs. Terrell treated me like a valuable customer. I was very satisfied and intend to return."

"i have been using this location since highschool, the staff are always so pleasant, never pushy, and well informed on whats coming in. i have several pieces from them and they always make sure its clean and properly maintained so they look brand new. highly recommend for jewelery."

"When we approached the store, the saleswoman looked between us and the salesman who was leaning on the glass counter and looking at his phone. She sighed and came over. We presented a watch and asked about a battery. She took it to the guy and came back and said they didn't have the tool to open it. I tried to tell her it just pops off, but she cut me off and said they don't want to be responsible - more likely they didn't want to be bothered. We won't be back. Response to reply from William: If you would have read my review, you would see that I was talking about merely replacing a battery, not a repair. And this WAS a case of simply popping off the back (which I was willing to do myself), but seeing how you didn't bother to really read my review the same as your employees didn't want to be bothered with me in person, I'm not surprised by your response."

"The customer service at the Neshaminy Mall location is phenomenal! Eileen was the one that helped size my fiancé for our wedding bands and Chrissy was the one that helped me surprise my fiancé in purchasing his wedding band. I am lucky to feel so supported throughout the entire process and am also happy to have purchased the Lifetime Protection Plan since I can resize his ring and mine forever for FREE. Overall, I’m incredibly happy with my choice! Thank you for your amazing staff!"