Craftsman Auto Care - Merrifield 2733 Merrilee Drive, Fairfax, VA 22031

"I’ve been here multiple times and it’s always great. They are very low pressure and transparent. They take photos of everything, and post all photos and descriptions online, a very user friendly system for people with all car experience backgrounds. The staff is extremely helpful and a pleasure to work with"

"Not only do Pete and his crew operate a professional shop, they're quick, kind, knowledgeable, a great value, and they have a great waiting room!"

"Craftsman Auto Care is amazing. My F-150 had many issues and had been sitting in my driveway for 1-1/2 years, undrivable. Craftsman started with a comprehensive full vehicle inspection report with photos, showing all the defects. The inspection also breaks down the needed repairs and marks them for immediate concern, down to items that should be monitored. Service managers Brent and Pete were great to work with and they helped me prioritize the repairs from a safety standpoint as well as my budget. I never felt pressured to do any of the recommended work. After doing a full diagnostics, and making the necessary repairs, the crew at Craftsman got my truck back on the road. Very pleased with the professionalism, quality of workmanship, and reasonable costs. Will definitely be bringing my other vehicles to Craftsman in the future."

"I recently had the pleasure of visiting Craftsman Auto Care in Merrifield, and I cannot praise them enough for their outstanding service. From the moment I walked in, the staff made me feel welcomed and assured that my vehicle was in good hands. The waiting area was clean, comfortable, and well-appointed, creating a pleasant atmosphere while I waited for my car to be serviced. The team at Craftsman Auto Care Merrifield demonstrated a high level of professionalism and expertise. They were thorough in their assessment of my vehicle's needs and took the time to explain the recommended services in a way that was easy to understand. This transparency and willingness to communicate instilled confidence in their work. What truly sets Craftsman Auto Care Merrifield apart is the exceptional quality of their work. The technicians showed meticulous attention to detail, ensuring that every aspect of the service was performed to the highest standards. My vehicle not only ran smoother after the service but also felt like it had received the care it deserved. Moreover, the pricing was fair and transparent, with no hidden fees or unexpected charges. Craftsman Auto Care Merrifield values customer satisfaction, and it clearly reflects in their honest and upfront approach to pricing. In addition to their technical proficiency, the staff at Craftsman Auto Care Merrifield exhibited excellent customer service. They were friendly, courteous, and went above and beyond to make sure I had a positive experience. In conclusion, I wholeheartedly recommend Craftsman Auto Care Merrifield to anyone in need of automotive services. Their commitment to excellence, transparent communication, and customer-focused approach make them a standout choice for auto care in the Fairfax, VA area. I am grateful for the exceptional service I received and will undoubtedly be returning for all my future automotive needs."

"Very detailed inspection report! Professional work! I waited for 2+ hours for an oil change. (I had an appointment) - but the quality of work was worth waiting! Free coffee and nice waiting area though."