NEURO CARE CENTER, LLC

"Staff are friendly and Dr. Romanow is the best for my Botox injection and see to my needs for my migraines."

"In calls that I have made and my wife has made, staff has been rude in conversations. Enough so that it obstructs the good care and eliminates any desire to visit."

"So, I will begin by stating that I was a patient of Dr. Richard Babkes a few years ago when I was experiencing debilitating headaches, sometimes making me dizzy while driving. My initial experiences were all excellent. Fast forward to this May. On Memorial Day I had an episode where I literally thought I had a mini-stroke. I woke up very confused and my tongue was numb and tingling, I was cold on one side. I then called Dr. Babkes’s office to set up an appointment. (Note that they were booked so far out my only option was virtual). I had to express my concern about what had happened more than once to even get the virtual appointment. I also had to start over as if I was a new patient. That’s fine, so Dr. Babkes requested I do an MRI for my brain. This was done in early June. My follow up appointment to discuss my results was literally 8 weeks later. Not a single person called to discuss the results. I assume I am ok, but really, have no idea. Today was the follow up virtual appointment , I did not have the time correct and missed my appointment. So, though I never missed an appointment I need to pay the late fee. I understand policy, so, yes, I will pay, but really? Could this fee have been waived as a courtesy? Anyway, when I try to reschedule the office staff tells me there are no openings until October. Bearing in mind, that to this point, nobody has gone over my MRI report with me yet. October? That is actually laughable. It is time to find a new doctor."

"Dr. Richard Babkes has been my neurologist for the last seven years. He adheres to the highest personal and professional standards. He is extremely knowledgeable and kind. I have trust in this practice and have sent family members for consultation to this outstanding group of physicians"

"I was a happy patient of the practice and called to ask my provider a question when I was informed he left the practice some time ago. They sent no notification about his leaving. Today I called to schedule with a new doctor and was denied an appointment until I can get another a referral from my primary. The receptionist was very rude, which is what prompted me to leave this review. I will gladly update it if I have a better experience with staff once I can be seen."