Dunkin'
7421 Sudley Road, Manassas, VA 20109
Photos
Location & Phone number
7421 Sudley Rd, Manassas, VA 20109, United States
About the Business
Dunkin' is a popular bakery, cafe, and restaurant located at 7421 Sudley Road in Manassas, Virginia. Known for its delicious donuts, coffee, and breakfast sandwiches, Dunkin' is a favorite spot for locals and visitors alike to grab a quick meal or snack. Whether you're looking for a hearty breakfast, a midday pick-me-up, or a sweet treat, Dunkin' has something for everyone. With a convenient meal takeaway option and a welcoming store atmosphere, Dunkin' is the perfect place to satisfy your cravings.
Reviews
"It’s a Dunkin Donuts/Baskin Robbin’s. I asked for four scoops, got two. The employee didn’t seem to understand. Payed $4.46 for two very small scoops. Ice cream was good but the service was terrible."
"This location use to be the best. Even during COVID their customer service was great. Now if you're curbside pick up comes out, you're lucky. I ordered curbside one Saturday morning and 3 curbside side orders that came after me had their food brought out to them by the same person. At no point did the employee come to my car to see why I was sitting in the pick up zone. Since it was a warm day and I had already waited 30 mins and my groceries were getting warm, I left. When I tried to call the restaurant, no answer. You can't complain online to human, only to a automated system that offers points. After several months, I went back today to get 1 sausage, 1 bacon egg croissants and a coffee. After I got home I realized they gave me two bacon sandwiches. I don't eat bacon so there went my breakfast for the day. I'm not sure if it was a change in management but I hope this location improves in the overall service they provide."
"I love Dunkin, but maybe half the time I come to this one, I order curbside and end up waiting a long time and then having to walk in and get it off the counter myself. I know it gets busy, I was a restaurant manager for 10 years (including during COVID when everyone started offering curbside and everyone wanted it), but I would honestly rather not be offered curbside if it won't be delivered curbside."
"Constantly getting orders wrong, just plain not reading the order. They hardly train their employees that work during the day. Not to mention management is trash and schedules ONE person alone to work overnight more often than not. They don't care about their employees at all."
"The cashier behind the register is very rude. She would not smile and seemed she was being bothered when you ordered from her. I tried to be patient and just walked away. I also told her that the restroom is locked and if I can use it. She ignored me and said, "You have to wait." Even though I went online, and when it's my turn, She told me to move away, and some I just patiently waited. So when all the lines are done She stared at me, and I said I'm sorry to bother you, but I just really have to go. She said yeah yeah yeah. I just bit my lip and would never come back here."
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