Giant Eagle Supermarket

"They don't have a drive up pharmacy, you have to go inside to pick up prescriptions."

"The cashier named Dana never said hello or greeted me. I felt like an invisible customer. She was effective in bagging the groceries, told me my total and gave me my receipt. I would like to at least be greeted when I shop and go to a full service check out. The caliber of workers has gone down in this store. Customer service doesn't seem to mean anything anymore."

"Idk what happened in the bakery, prices went way up and quality down. The cakes are different texture."

"I went to the service desk when I walked in and dropped money on the floor, not aware I did that. I went on my way. The girl working behind the counter found me shortly after to make sure I got my money back and I was pleased. I don't know her name but it was around 1 pm on Monday. I was so thankful for her taking the time to look for me. She's a great employee. Thank you again."

"GE needs to get a handle on their pest problem. There are so many flies. Last week I had to leave the bakery mid order from our daughter’s birthday cake because there were what seemed to be at least 15 flies landing on everything; including orders they were actively making. Today, I had to walk away from a prepared foods order for a similar reason (see attached image). The entire staff laughed and said “nothing we can do about it”. I did speak with a manager today, and he promised to have their contracted pest control vendor look in to it- further warning it get 3x as worse when the fair animals come to town for the Canfield Fair. This is down right disgusting. I was promised I would get a follow up from Store Manager Seth in the near future, and I really hope he follows through. I am offended because this is where our community and my family buy groceries. None of us should have to accept this from a company that has the means to resolve the issue."