Chipotle Mexican Grill 50 Towne Square Way, Pittsburgh, PA 15227

"The food is fine it’s standard Chipotle. They just don’t have a good process for pickup. Been waiting in line for 25 min and haven’t moved. If the person at the front’s order isn’t ready then everyone else whose pickup times are earlier is trapped in line bc there’s no way to leave the line. They don’t have people pull through and bring their order out when it’s ready, like other places do. Def recommend eating inside or going to another place."

"I recommend ordering on the app and picking it up an hour after you place the order. To be clear this is not the staffs fault the leadership do not staff for the Volume this location gets. Better off going to get go for their similar offerings"

"Was waited on by a very nice young woman named Adrianna. She was so kind, polite, and patient. I had a couple questions being my first time there and she was absolutely helpful and kind the entire time. Wish there was more great employees like here in service jobs. Definitely need to reward her hard work, those are the employees that keep customers coming back!"

"Missing sides from order and super long wait. Burrito was missing half of its ingredients. Additionally, the queso has chunks of meat in it?? Also, be prepared to pay $14 for the smallest burrito you have ever seen."

"Open for less than a week and already a disaster. Many people standing around doing nothing. Food everwhere. Attached photo is freah out of bag half empty container. I was excited a Chipotle came to the neighborhood, this is just sad and disgraceful."