H&R Block

"They were all nice and kind. And wouldn't want no one else to do my taxes."

"I unfortunately had a very poor experience at the Niles OH H&R Block office. They messed up my Aunt’s taxes (who had been going there and paying peace of mind) and I had to call the treasury to find the correct way to do them. We went to a new tax preparer and now H&R Block is not sure if they will reimburse my aunt for the taxes she has already paid plus the interest. I have been waiting 3 weeks for the tax preparer to get back to me who is waiting on an email from her supervisor. I realize it is the “off” season for them but perhaps hiring additional staff in the office would help because apparently her supervisor is overwhelmed as well if it takes 3 weeks to return an employee email. Not very professional or honest or ethical in their practices. Very much a shame to penalize older people who go there trusting in a professional to do what they are not able to do themselves."

"I would definitely suggest going to H&R block to get your taxes down they are very friendly and very helpful caring about getting your taxes done and they are reasonable to"

"Trevor was great. He really did all he could to help me understand everything I needed to know to be better prepared for next year. I was really impressed with how much time he took to get things right."

"I thought the lady who helped me with my taxes was nice and kind and I could tell she genuinely liked to help people with their taxes. ...she was very down to earth and made getting my taxes done as simple and easy as possible. And the fees were worth it because of it. She answered all my questions and explained everything to the last detail. I will be a returning customer! Thank you H and R Block!"