H&R Block 1858 Stefko Boulevard, Bethlehem, PA 18017

"The people that work at this branch just cannot be trusted to do their jobs correctly. 0/2 on customer service and communication. I thought it would be more convenient to have someone else do my taxes but it was just as annoying as when I used turbo tax. I'll go back to them because at least they're cheaper."

"Many amendments had to be made to our tax returns, letters from the IRS saying we were missing forms, all while we are expected to pay extra for each amendments. Our representative failed to ask us questions, failed to answer our questions, and completed the wrong forms. File taxes on your own, you will save about $400, and will actually get the refund that you deserve. Not sure what we payed for, or if this is a scam for H&R block to continuously take money from you. Do not trust this business."

"I ended up having to pay money out of pocket for amendments they had to make on a return they didn’t file correctly. I would stay away. They also overcharge for something you could do on your own! Be well."

"If I could leave 0 stars, I would. I scheduled an appointment to have my taxes amended. When I made the appointment, I selected a “senior tax specialist” because I knew the task would be a challenge. The tax “specialist” Susan B. seemed very unsure of herself and I asked that she let me know if she was unsure of what needed to be done before I wasted anytime and put myself in a unwanted situation with the state of PA. She assured me that she could get it done. After spending an hour at the tax office with a senior specialist, she asked that I leave my taxes because she needed assistance. I was called late that evening just before their closing time only to be told that I needed to come pick up my taxes because she didn’t have time, and didn’t have the help to get them completed. What a joke. I suggest doing your research when picking a tax office…and definitely do not recommend going to this one."

"I brought my taxes to H&R Block for the first time thinking it would be a convenient and efficient way to get my taxes done... I was WRONG This was such a terrible experience from beginning to end. The level of incompetency by these people is unbelievable. They do not stand by their promise of no surprise pricing / transparent pricing / satisfaction guarantee. I would never recommend anyone to bring their tax paperwork there and I would absolutely never return. This a corrupt and disingenuous company and I hope my review helps someone not make the same mistake I did. Also - I withdrew my return from them and filed my taxes in my own. And saved myself $1540.00. These people have literally no idea what they’re doing."