Starbucks 8919 Woodyard Road, Clinton, MD 20735

"They used to be super fast and I always had my order in time but now my order is NEVER. ready. I watched a lady walk around instead of making drinks in her section for 10 minutes. I pre made my order and it was 2 simple juice drinks. So why it took over 20 minutes i have no idea."

"Literally take ages on your drink, the baristas talk all day, sure some chatter is fine but i mean standing still or hovering over areas where nothing is going on just to talk. I ordered my drink 20 minutes in advance, it's a cold drink mind you, no additions or substitutions, and I get it 10 minutes before my break ends if I'm lucky. And keep in mind, there was 1 car in drive thru and around 3 other drink tickets on the board. 5 people on staff. 4 in the drink section. Whats the explanation? Also have gotten my order wrong before, I ordered a 7 dollar baguette sandwich and got a 5 dollar croissant, which is smaller than the sandwich, and no refund for it either! Just straight up wrong order. The ticket on the bag still says it's a baguette. I don't like complaining, especially in person because I know the anxiety it can drive, but after time and time again and getting either a wrong order or just a severely late order pick up, it's getting tiresome."

"Why are there two drive through lines! So confusing and dangerous. Another reason why the drive through line is so long. Traffic from both directions turning to get into one line. Even Wendy’s has barriers, Starbucks should invest in doing the same."

"I usually don't come to this Starbucks, but last week I placed a mobile order and when I arrived they were just starting to make my drinks, mind you I placed my order 15 minutes ahead. The young lady making my order then told me they were out of half and half. How can you be out?? So I told her to just use whole milk, but I asked about my refund of the extra money I paid for half and half. She told me to talk to the manager, who pretty much ignored me while I was waiting to talk to her. It wasn't until the young lady at the register asked what I need and the manager finally said " I got this". She then proceeds to give me a full refund, but I had to explain I only wanted the difference I paid for half and half. The manager looked pissed and not friendly at all! I had to tell her that I still wanted my drinks only with whole milk. What a mess, but she did give me two $1 off cards to use on my next visit which will definitely not be there!! This is not the service i would expect at a Starbucks!"

"Not much happening when I visited this location one evening. The store was fairly clean, and the staff was busy waiting on ppl in the drive-through. I only went here to meet a new friend. I don't speak Starbucks, so I had no idea what to order. I ended up getting a caffe mocha. It's not as good as it sounded. So, I'm wasn't really satisfied. I'll stick to plain old black coffee from Wawa."