Starbucks

"2/1 11:00 am. Came in and remotely worked after being a drive-thru customer a couple times. Every employee smiled, greeted and chatted with a customer at some point. Coworker collaboration was efficient and free of tension. My drink tasted great! I worked in retail for a while, so this morning team deserved 5 stars from my experience."

"I came to get Starbucks this morning and there was no line when I first walked in. I stood patiently waiting to be served. Yalani came from working the drive thru to the cashier and decided to try and take the police offers order behind me, instead of greeting me and taking my order, as I was here first. She even seen me standing in line and that’s what prompted her to come over or atleast that’s what I thought. After stating I was here first, she then gave me blank stare and proceeded to take my order. While taking my order she was on FaceTime at the register and was forgetting things I communicated to her because she was wrapped up in a call. Unprofessional!!!! The manager and the others workers were very great. Yalani needs a retrain on effective customer service. She also mouthed something about me."

"My first time at Starbucks ever! They helped me out and scanned my app for rewards points. I went through the drive thru very quick and easy!"

"Horrible customer service...waiting for my drink, come to find out, it is in the drive thru drink line. I kept asking how long, told coming up. It was already up! Drink should have been upgraded for my long wait. Drink mainly whip cream! Only one door open to come in/out when the other door clearly states, "Exit Only." So if some fool comes in, deciding he wants everyone to experience his bad day, only one way in, one way out?! Never come back here again...get your act together!"

"It’s 10:28 on a Tuesday and the inside of this location is closed yet AGAIN. As someone who works from home and is used to grabbing my coffee and working out of Starbucks, this location does not allow for that. I am new to this area and have never experienced a store not being open during the hours of operation posted on their door and constantly only having their drive-thru open. Every time you come to this location you’re taking a gamble because they might have decided to shut down early for the day which is honestly flabbergasting considering the reputation this franchise has."