Starbucks Coffee

"Average coffee at twice the price. They try to make you feel like it’s someplace special by ignoring you, but sooner or later they have to take your order and the illusion is shattered."

"Staff are rude and untrained and take forever. I found out they are all brand new because they keep quitting over low pay and poor management. I feel bad for them. I highly recommend going to the Starbucks in town or the Waldo’s coffee shop in the Lark store much better service and coffee"

"This is probably one of the best Starbucks I went to. Over my one week vacation to Gettysburg (I’m from Michigan), I’ve gone here twice. The place is very tidy and clean, and there is little to no delay for my orders. Though the first time I went here (I was with a friend), one of their machines went down and there was a small delay. Though we still got our orders nonetheless. Keep in mind that we ordered in person, since we did see a couple not so great reviews about the in-app ordering. Very decent place in general, would go here again."

"I came in to order a drink and use the loo. Thankfully I noticed there was no toilet paper before I sat down and was prepared. Upon leaving the bathroom we informed the barista and she directed us to another bathroom further into the building. And then went back to playing with a phone. At no time while I was in the space did I see her or anyone else attend to the bathroom issue. And while ordering she asked what size cappuccino. Only one size posted, so since it looked like it says it was 10 oz I said "ten". I guess that was the wrong answer because she didn't get it. PLEASE teach your baristas that not everyone goes to Starbucks on the regular and we don't have the menu and sizes memorized, but as a barista THEY SHOULD. And no tip. Nope."

"The worst Starbucks I’ve ever been to…and I’ve been here numerous times but have vowed to never go back. (They get one star because the space is nice.) I’ve tried ordering in person and via mobile orders and each time had to wait a minimum of 45 minutes (even giving at least 30 minutes for the mobile order BEFORE going on). One time I got so frustrated I left without my order and didn’t bother going back. And it’s not just me. The guy next to me the last time was so frustrated as he had to be at a meeting and had been waiting 45 minutes for a regular coffee! It seems like 1) everyone working there is working in slow motion. I’m not sure why. And 2) they could use another barista during busy (morning!) times. Something needs to be done. The only Starbucks in the center of a tourist area and college town…this has the potential to do really well. Also as a side note, I watched the cashier wipe his nose with his bare hands and then start ringing me up. The space is nice and spacious…attached to the Gettysburg Hotel. As I say: could be great but sadly is anything but."