Crown Jewelers

"I bought my wife’s wedding band and engagement ring here before our wedding. Both rings were very narrow after resizing them. I gave them the rings to polish before our wedding. The night I got the engagement ring back the diamond fell out. I had no problems with it the entire year I had it before the cleaning. I brought the ring back and asked what they could do for me to get a diamond and fix the prongs. They told me it was my fault the ring was stepped on and that’s why the diamond fell out ( the ring was not stepped on). It was narrow since the day they resized it. Instead of helping me get another diamond they tried to sell me a much smaller one instead. Obviously I wanted the same diamond that was in it previously. They would not budge in helping me out at all even though after they tampered with the ring I had issues with it. I was forced to go to another jewelry and they helped me fix the rings sizes and put a new diamond in."

"The jewelry is absolutely gorgeous in this store. They repaired an extremely rare lithium battery for my watch at an affordable price. In addition I was able to get white gold polished. They buy gold as well. Friendly and professional customer service."

"I brought in my chain, that I’ve had since I was 16. It needed to be repaired where it got snagged and broke apart. Just welded or soddered at the link. I pick it up and started crying! It looks like it was ran over. Multiple links were bent and flattened near the repair like they used pliers to squeeze and hold it down! I was and am so upset! I asked the KID who fixed it if he went to school for this and he said he learned on the job!? I asked if they can send it out to be fixed by a professional and was told they don’t do that. So go elsewhere for repairs if you don’t want their kid fixing your jewelry"

"Excellent service replacing watch battery. Price was reasonable. This store has necessary tools to replace specific watch battery that many other locations do not have. Staff has expertise to replace specialized watch batteries. Wonderful customer service"

"They did excellent repair on a pendant that I brought in that had a broken crystal window. Attentive customer service! I also bought a beautiful silver and sapphire like pendant and silver chain for my mother's birthday that she loves wearing."