Zales 17301 Valley Mall Road, Hagerstown, MD 21740

"After shopping 7 different jewelry stores/depts we went back to Zales. The ladies there are so nice, very knowledgeable and funny! Their selection is widely variable and quality is always top notch. But the sales and the people is truly why we always go back."

"Edith has been an absolutely blessing. Edith made the process of picking and buy an engagement ring one of the most meaningful experience. Truly taking into consideration your personality, likes, dislikes and expectations. Please go to Zales and see Edith!"

"The best customer service! Good customer service is hard to find in todays world, these ladies blow it out of the water. They are awesome! They are friendly, attentive, knowledgeable and funny. I always feel welcomed and I always leave feeling great. If you want a great jewelry shopping experience go see them."

"I could go on and on about all the positive experiences I’ve had at Zales in general, but specifically this location. The staff greet you as soon as you arrive and quickly attend to your needs/questions. My wife and I always walk away feeling excited about our new purchase, jewelry cleanings, resizings, etc. In prep for our proposal and wedding, we must have stopped by the store 1 million times. But we were supported as we made decisions about our final ring selections. We’ve made other purchases along the way and will frequent shoppers for life. I really appreciate all the hard work the ladies at the Hagerstown location put in to make the shopping experience a great one!"

"The store was clean and well stocked with a wide variety of options. The associate who assisted me (Edith) was very professional and knowledgeable. I appreciated her soft sell and encouragement to take my time. This is a fantastic jewelry store!"