Silver Spring Jewelry - White Oak

"I have been a customer for many years. I have never had a bad experience. This family owned business has fair prices if you are buying or selling items. I bring all jewelry there to be repaired"

"Great place. So friendly, accommodating. They repaired a gold bracelet and gold chain within an hour … and … really good price. Do not hesitate to shop there."

"Wonderful experience with Ramon. My original engagement ring setting broke and several other jewelers could not find a suitable replacement or tried to get me to purchase what they had in stock. Ramon listened and worked with me to find exactly what I was looking for. He took the time to give me options and configured the setting to fit my original stones perfectly. The price was better than the other jewelers and it took less time than originally estimated. Thank you Ramon. I will definitely be back for future jewelry needs."

"Absolutely phenomenal jewelry! Ramon is educated, courteous, accommodating & professional. I ordered a custom engagement ring in which I needed it prior to an upcoming trip where I planned to propose. Ramon not only assisted in making sure all of the specifications were correct, when I was in the Maryland area and the ring was ready yet he didn't have it in hand he personally went to retrieve it so I can be on my way. Great customer service, friendly and knowledgeable. I will 100% recommend!"

"First, I have to say that Ramon and his team provided premium customer service through this intensive repair project, and the end product is beautiful!! I chipped my main stone, which required completely remaking the band/setting to fit the corrected stone. Additionally, we decided to have 2 diamond - half eternity - bands made that were customized to fit around the ring as my wedding band pairing. Initially, I actually accidentally mixed up another silver spring jeweler with them that was listing under Google Maps for Silver Spring jewelry repair. We realized this right before we put the official job request in, but decided to stay with Silver Spring Jewelry White Oak because they: 1. Provided us with superior customer service along the way 2. Had the CAD software, design expertise, and experienced repair team in house. 3. Provided a very reasonable price for the intensive project. 4. Have been in business since 1971. And, I'm glad we did stuck with them. They delivered in under a month, and walked us through every step, providing us counseling on how to save $ along the way. They are service, not high-pressure sales focused and the business doesn't have a judgmental, snobby atmosphere that several other jewelers I've been to have. They also service multi-cultural community, and provide service in other languages, Spanish for sure. I'm not Latino, but really loved this about them. You definitely got a sense that this business cared about their community and serviced from the heart. Additionally, they replaced 3 watch batteries, repaired another ring, and I also bought another new ring from them. The only downside is that they don't pay much for your gold, but with all the other perks...this was a minimal issue for us. To us, they provided a 5 star product and service experience, and we will be forever grateful."