Baskin-Robbins

"It's like they don't want my business. I walk in, see 4 workers, no one acknowledges me at any time. I stand there looking stupid for a while. Meanwhile, I look up to see horrendous amounts of black dust covering the ceiling, air vents, etc. The workers are laughing and talking and having a great old time. I left, and I don't think they even noticed."

"I love Baskin Robin's BUT I visited them 5/15/23. They are very dirty in this store. The ice cream had freezer burn. Very disappointed."

"Friendly service, ok ice cream. No outside place to seat. No waffle cones. Just ok if you are passing by and the kids want ice cream."

"Walk in around 1230p and none of the ice cream is out. Waited 5 mins for anyone to acknowledge us. Was treated very rudly with my 3 year old daughter. I asked if the ice cream would be available soon and one employee said ya soon. I asked how long and they said really soon and I could wait. Then some lady comes yelling out the back saying whoa no I won't be ready for another 45 mins and you can wait if you want in the most condescending tone the. Proceeds to yell at her colleagues."

"The young woman who took our order let two of us in the group order hot fudge sundaes without bothering to tell us they had no hot fudge (how is that even possible?). Rather than refund the order, they gave us extra scoops of ice cream. I wasn't really interested in extra scoops of plain vanilla ice cream but didn't want to hold up the line further. Out of the four people in the group, all disliked the taste of the ice cream we had and those with waffle cones said they were stale. One had paper on the inside of the cone, which was pretty shocking and annoying to bite into. Poor customer service, bad ice cream. Not at all the Baskin Robbins experience I grew up with."