Holiday Inn Express Philadelphia NE - Bensalem, an IHG Hotel

"During a historic flooding event in the area, the hotel staff refused to let me sit in the lobby. I was quiet and bothering nobody. I attempted to obtain a room, but I was told the hotel was full. I had to sleep in my car the entire night. I later called and complained to the manager, but the employee's action were defended, and my circumstances blatantly disregarded."

"We loved the set up of the room. You could actually close a door to the bed area to separate it from the living area. There were 2 televisions. A good size refrigerator, a microwave, and a Keurig. We also loved the Dove products in the bathroom and how they were not wasteful with large bottles that stay put."

"Nice clean hotel. Comfortable beds and a decent complimentary morning breakfast. But here's the rub. $243.09 for this past Saturday night. IMHO, that's way out of line. Normally I wouldn't pay that kind of price but I was stuck in the area and didn't have the time to shop around at the many other hotels in the area.UPDATE..... just got my bill. Somehow it was changed from what I was quoted down to $219.78. Still high, but better. Had it been around the $130 to $150 area I would give the place 5 stars."

"Nice friendly service at front desk and breakfast. Very clean and very comfy beds and breakfast was definitely a plus Didn’t use any facilities in their hotel Plenty of parking"

"The staff were awesome and very nice. They made sure we were good and cleared up any issues we had. Rooms were clean and updated. Beds were comfortable."