DoubleTree by Hilton Jamestown

"We had a great stay here. The location is within walking distance of The National Comedy Center and The Lucy Desi Museum. The restaurant staff was attentive and incredibly polite. The concierge, Amber, was incredibly helpful and kind. She gets bonus points for how professionally she handled a difficult guest who had issues with check in policies that required a phone number. Overall a great place to stay for our weekend excursion. Will consider staying here again."

"We had a great experience staying a week at this Double Tree. The staff was phenomenal, rooms comfortable and clean and several great food options in walking distance. FYI the Cherry Lounge across the street has phenomenal chicken wings!!! Breakfast at the hotel is really not that great but everything else was wonderful."

"I hate to write this because it’s great that Jamestown has this establishment downtown. However, I had some real issues with the cleanliness of this hotel. As soon as I arrived, I asked to change rooms because there was hair all over the shower. I know hair is difficult to deal with, but it was everywhere. The front desk was extremely accommodating and friendly about it. Unfortunately, my new room had nail clippings all over the floor near the bed, hair all over the shower, and someone’s used fork against the wall. At this point, I didn’t want to change rooms again and I’m not comfortable with staff accessing my room while I’m gone (which was from early morning to evening) so I just dealt with it. The bar is nice. Though I didn’t eat, only had a couple drinks, the staff was friendly and the prices were fair. The location of the hotel is great. Parking was ample."

"Location was perfect for downtown. The service was excellent. The front desk and restaurant team we encountered were lovely and accommodating, in particular, Amber. We had a new housekeeper that I believe needed some more training in how to interact with guests. She knocked on our door a couple times well before check out time insisting she needed to clean the room. There were some language problems but big picture here is she didn't know the checkout time and how to respect guest privacy. No huge deal, minor issue that the front desk resolved. Overall, an excellent value, conveniently located plus doubltree cookies? What's not to love?"

"This hotel is absolutely beautiful. It’s been recently updated and it shows. The room itself felt larger than a normal hotel room. I am unsure if it actually is larger than a standard hotel room or it’s an optical illusion based on placement of furnishings. Either way, it felt huge for me. The bathroom fixtures felt expensive, in contained one of those long cabinets that held everything underneath towels hairdryer. It made the bathroom look very neat and tidy. This hotel has gone with that minimalistic look which I love so much. The bed extremely is comfortable I could’ve stayed rolled up in those blankets all day. The hotel itself is not in the nicest area which made me very much appreciate the security protocol. There are only two doors that anyone can walk into without a key card. He gave me a feeling of security. Being a rewards member I got my free cookie and coffee in the morning. The staff was ever so friendly. Unfortunately, I only spent 1 day there, I wish I had more time to stay in the hotel and enjoy its amenities."