Jefferson Health Haddonfield Primary & Specialty Care, An LGBTQ+ Affirming Practice

"Been going here for a few years now but recently they’ve really fallen off; both of my last appointment’s were canceled THE DAY OF, the second of which I didn’t even receive a call just showed up to see that the building was closed for the day. Great for there to be an LGBT specific clinic but very unprofessional. Doctor never responds to any messages either or gets anyone on their team to respond to me, trying to get a hold of someone is like trying to find a penny in the ocean."

"As a current physician in the Jefferson healthcare system I was excited that this office opened up near my home. I had 1 appointment there that went well. I had come up with a game plan with my primary care physician; I had blood-work performed and he was then going to prescribe me a medication. Unfortunately, the office then switched providers and this was a very disorganized and unprofessional transition. The new provider (now, a nurse practitioner) was unwilling to pick up the tasks of the former provider and was demanding for me to make a brand new appointment, with an additional copay and repeat bloodwork. As someone who also works as a provider in an outpatient setting, this is highly unusual and unprofessional. I should not have to perform these tasks for a second time at the expense of a missed day at work all because of their office dropping the ball. I will not come back here and if this is how the office is going to treat their patients, I would advise other patients to go to a different office."

"I couldn’t be more thrilled that this young practice exists! They’re doing everything in their power to build a model for LGBTQ+ Healthcare and I’m here for it! My partner and I had an amazing initial experience from check-in to check-out, and we left heard, cared for, and smiling. They’re doing the work - the deep dive - to affirm and support our community, and for the first time ever - I look forward to my next doctors appointment. I endorse this practice wholly, and I hope the South Jersey LGBTQ+ community will support them and keep them thriving. They’re Here for Us."

"I think I’ve found heaven! At my sons appointment, they first asked for his pronouns and then the office manager made a point of introducing herself and giving us her card. His nurse practitioner let him know that she’s very responsive to emails and phone calls, and before we left he was set up with a therapy appointment and med management appointment. Everyone in the office office is so welcoming and warm. Plus, we can now have all of his doctors under one roof! Definitely the promised land!"

"I’ve always had a lot of anxiety about going to the doctor and have been putting off making a primary doctors appointment for a while now, so an LGBTQ affirming practice opening up near me was so encouraging. Today I had my first initial visit and my experience absolutely lived up to and even surpassed my expectations. Everyone including Beth at the front desk, Orlando who took my vitals, NP Marina, and the practice manager Denine were all so kind, attentive, nonjudgmental, and so mindful and reaffirming about my identity. All my fears completely went away as soon as I got there and I feel so much more confident about my future appointments here. I’m so thankful that this practice exists and I wish them nothing but the best both for my sake and the sake of my community! Thank you and keep up the great work!!!"