Optum Family Medicine - Franklin
165 New Jersey 23, Franklin, NJ 07416
Hours open
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Location & Phone number
About the Business
Optum Family Medicine - Franklin is a trusted medical institution located at 165 New Jersey 23 in Franklin, New Jersey. Our dedicated team of doctors and health professionals are committed to providing comprehensive and compassionate care for patients of all ages. From routine check-ups to chronic disease management, we offer a wide range of services to keep you and your family healthy. Visit us today and experience top-quality healthcare in a welcoming and patient-centered environment.
Reviews
"Office has gone from great( when Dr. Hrabarchuk was there) to less than poor. Melanie Manger is fine, not a doctor but NP. The staff if pathetic. I have moved on to a new doctor after almost thirty years."
"I was there a week ago to return an item I got in the mail from a lab that I never ordered. I called the lab to stop shipment but they said it was generated by the Franklin office. Since I can't get direct contact with the office anymore since they're "corporate" now, I went in person to ask them to stop the shipments and the medical assistant Ann was very unprofessional and blamed the insurance company and told me to mail it back. Then she went ahead and wrote a bad and misleading report on my portal about our encounter, calling me a nasty person, when I never even raised my voice or used profanity. I was just simply asking a question, now it's on my permanent record and it's totally unfair, especially when I have been a patient for 30 years."
"Not even 1 star!!! I tried to get a sick appointment (Bronchitis) and was told no appointment for a couple weeks!!!! I would be in hospital with pneumonia by then!!! Been going here years. Never this bad."
"I was a patient there for quite a many years the doctor himself is a nice guy.however the office manager and her younger assistant that is taking over the position are both very nasty and non professional.i had missed an appointment because I was sick and went to the hospital and franklin medicals answering service doesn't take messages can you believe an answering service that doesn't take messages,so I couldn't leave a message and when I called to reschedule. the office manager literally cursed at me and told me to find another doctor,I tried calling back 3 times and I got hung up on and yelled at.i said what about all the times I showed up early and had to wait an hour or more.i was rudely told to bad and to find a new doctor.its terrible how they treat people there . however sad but the doctor is getting old I suspect they will be closing up shop soon.and they aren't going to keep patients by treating them like that."
"If I could give 0 stars I would. Terrible group. Nurses all are very nasty and have attitudes, doctor is clueless, they'll book 5 other people at the same time as you and you'll be waiting hours. Very unprofessional and very unorganized. Do yourself a favor and stay away."
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