Skylands Medical Group - Blairstown

"Dr. Tsay is the best but no matter what the issue I can’t seem to get an appointment or a phone call any more. I’m very sad that the process just blocks patients from sick care at this office and the only appointments are planned no emergencies ever even if you think you need your doctor good luck. I’m so sad and frustrated with the difficulty of getting to speak to my doctor when I need him. I don’t know who’s to blame on this but I need a doctor and I no longer have access to mine"

"im moving to town a few years ago, we luckily stumbled upon this office. we didn’t have a preference for a doctor, but luckily, they gave us Dr. Molnar. i cannot begin to explain how wonderful he is. my sister went through a lot of medical & mental health issues, & she would not listen to ANY medical professional, my parents, or literally anyone, except Dr. Molnar. he was able to talk her down, give her so much information, & encourage her to get the help she needed. he also keeps track of my medication so I don’t have to see a psychiatrist. I’ve been on my medication for 5 years, so he felt comfortable enough to help monitor it for me. he has been astounding in his professionalism, knowledge, & care. i am so thankful we found him! i’ve had nothing but exceptional medical attention & care. (i’ve also heard a lot of great things about Dr. Kim) the receptionists are also lovely!"

"The Doctors are great, when you can get one. I recently had the worst experience with front desk junk yard dog Lori. My wife called with a respiratory issue and wanted to be seen. She was told “ we do not see sick people” by Lori. My wife explained she tested weekly because she works at a school and was tested negative two days prior, they told her zoom only. I called a week later because her cough remained and Lori stated she knew the situation. I tried to make the protocol zoom appointment in which during that process I tried to ask a question , she then accused me of yelling at her and hung up. Her conduct was that of a child for being questioned. I’m well aware they can hang up if you become belligerent, but that was not the case. She refused to let me speak and hung up again very child like. The doctors are great!! People need doctors when they are sick, when they are sick they need compassion not a combative tired junkyard dog to run them off. The math dictates that a bedside manner like that will cost the Doctors their patients. Look deep at who is running the front desk and how they do it. Lori needs to go!! She makes them all look bad. Hypacratic Oath doesn’t exist here!!! Meds and physicals , nothing for the actual sick. The healthy do not need doctors"

"While the doctors are amazing, the secretarial staff are awful. Not only were they rude and unaccommodating, but they had made errors in booking appointments and refused to take responsibility and/or help patients fix the issue with booking. There was no sense of customer service, and left patients with no other options but to walk out without fixing their appointment schedules and go book with another clinic. The secretaries had either a bad attitude or completely ignored people walking in. It’s a pity because the doctors are fantastic."

"I have been coming to this office for 29 years now. I miss Nona, she was an awesome nurse practitioner. She always had all kinds of information and always willing to take the time out to truly help you. Dr. Arvary is amazing doctor. He would always call you with test results. You would never have to call there to find out your results. I will truly miss him also. I plan now to see Dr. Cullen I hope he can be as awesome as my other favorites. One of the reasons I am writing this review is due to the fact that in the last few years I have noticed a definite decline with the receptionists and or nurses and their method of helpfulness. No one seems to care to help you. Except for one person who never lets me down, that person being Rosie. Thank you Rosie for always caring and doing your job. I called on Tuesday for a prescription refill now mind you my pills are due to run out on the following Tuesday. With this in mind I wanted the doctor to have more then enough time to call in my prescription. On Thursday I had to call again because I had not heard anything. I then received a call from Linda saying my prescription would be called in on Saturday. And here we are it’s Sunday and no one called in my prescription. Same medication I have been taking for over 20 years now. Tell me what’s wrong with this picture!? I hate to say but if this continues I may have to find a new medical team. I sure hope it doesn’t come down to that."