Patient First Primary and Urgent Care - Bethlehem 2310 Schoenersville Road, Bethlehem, PA 18017

"Doctor Ernest Michael Sully is a fabulous, considerate, kind, and smart man. It’s abundantly clear he works very hard and assures every patient is taken care to meet their needs and his expectations of excellence. He deserves a significant raise for his exceptional work as the lead physician."

"They should change their name to Patient Last. They don’t care about patients at all, only money. Their billing is atrocious. Received a bill from 2 years ago. Yes 2 years ago. Telling me my insurance was invalid. Spoke to my insurance company and it was active during my visit. It was invalid 6 months later though. Patient first billing said Covid slowed their billing down. No wonder my insurance was inactive by the time they processed the bill. Currently going through a grievance process with my insurance company. And patient first would not delay payment at all during grievance process. They said they will send to collections right away after final notice if grievance is still going on. Bunch of crooks. Will never use patient first again."

"A majority of the staff that worked with me today were very nice. However, the Doctor that saw me was rude and made me feel stupid for not knowing the difference between two medical things. So not only was I really scared of what was wrong with me, but then I sat there defeated knowing that I tried to seek help and had really rude treatment from the doctor. Once again, the other staff was very kind to me and I appreciated their kindness a lot."

"I was there at closing time and felt horrible. But everyone was nice, upbeat, and extremely helpful. They identified my issue, gave me a treatment plan and I was back out the door in 25 minutes! Also- two days later my infection is much better!"

"This was my first visit to a Patient First and I was very impressed. Bonny C at the front desk was very helpful, kind, and professional. The MA that roomed me was very friendly and attentive. I am here from Louisiana taking care of my mom and I was able to get in & out so I could get back to her. I went to another facility & they could not see me because they had to go to lunch, no consideration for my situation & need to get in & out. You are true to your name - Patient First. Thank you."