Courtyard Park

"Trust the reviews, STAY AWAY from this property!!! Just thinking about how Akeba scammed me of my $300 still makes me mad. After the virtual tour, I applied and I was told the apartment was gonna be ready by the end of the month which was when I needed to move in by because of my new job/relocating from a different state. Tell me why a few days before then, Akeba called and said the apartment was no longer available and wanted me to put down a holding fee for one of their other properties which was gonna be ready at the end of the month in Temple Hills, I believe it’s called Raleigh CT. That was when I should’ve backed out but I needed to be in MD by the end of the month so I reapplied, paid the deposit and was given room details and everything through that Rent Cafe app. I thought everything was good until she called again and told me the room that I put the deposit on for had been rented out again so she’s going to try and get me a room again in Courtyard Park at the end of the first week of the following month. So I told my manager at my new job that I needed more time before I could start because of apartment issues and she was able to rustle up a place for me to move in before the month ended, thank God! So I called Akeba to ask if I could get my deposit back and she told me point blank that since I chose not to wait for the apartment, and it wasn’t on them that I wasn’t gonna get my deposit back. There’s little or no information about their management M3 and whatever number you call, it’s redirected back to Courtyard Park so it’s pointless because Akeba is gonna pick up. Just stay away from this property!"

"I’m going to give them 2 stars simply because I’m grateful to be in my own space. HOWEVER, my experience here was absolutely perfect up until the new management company took over which is m3 management llc. And honestly if you search this on google you won’t find much credible information. Red flag. The leasing agent is constantly changed almost every 6 months so there is constant miscommunication. The actual “owner” I guess his name is Eli is never anywhere to be found. He doesn’t respond to emails. The ONLY point of contact will be the leasing office and if they can’t solve your issue then that’s the end of it. Apartments are flooded with mice and roaches so BEWARE. Overall, I reccomend spending your money elsewhere. This company really seems like a scam as I’ve been here nearly 3 years and didn’t have any issues until m3 management took over. Professionalism does not exist."

"I was so excited when I heard that my application for Courtyard Park Apartments had been approved, but my excitement was sadly short-lived. When I went to sign the lease, I learned that I wouldn't be able to move in on the date that I listed on my application. I explained that I was concerned about signing the lease given the sudden change in my move-in date. Akeba DID try to accommodate me by seeing if a tenant could leave his apartment a bit earlier, so I could move in by the date listed on my application. Because this wasn't possible, I chose not to sign the lease. I offered to leave a positive Google Review because I did appreciate Akeba's effort to accommodate me, but she responded that she didn't care about Google Reviews. Based on the response I received, I'm not confident that my feedback about my experiences as a tenant would matter to Courtyard Park's property management team. These apartments are beautiful, but my experience as a prospective tenant was less than warm and inviting. Hopefully, the next prospective tenants will have a much better experience."

"So, let me start off by saying that these apartments are cheap. Which was exactly what I was looking for to try to save up some cash this coming winter, HOWEVER the office manager/leasing agent/whoever she is ( Akeba ) is NOT a friendly person. Starting from the first point of contact over the phone. She was dry, unenthusiastic, and she sounded like she could’ve been doing better things. Okay, no worries I’m still interested in the apartment so I take the tour. When I arrived she greeted me with a less than stellar attitude, and gave me the keys to two different apartments to check out. I gave her the 300 holding fee made small talk and left. I had a family emergency come up and called to ask if I could get my deposit back. I was then told (from Akeba) that because I chose not to take the apartment, and it wasn’t on them that I wouldn’t receive my holding fee. Now I was given the option to let them hold the apartment but I couldn’t get over how nasty Akebas attitude was. My father passed away, and I really didn’t have the energy to argue with her, or go to upper management. I’m looking at that 300 as a lost. Its been over a week now, ask me if Akeba had called me, or emailed me to see if I still wanted the unit. If the owners are reading this, please consider hiring a new office manager. -Jaime Bowman"

"My aunt lives at Courtyard Park Apartments and absolutely loves living there. Now that I am in the market of finding a new place to live, I decided to take a tour of the property. I honestly have to say, the tour was excellent and the apartment felt like home. Stephanie was extremely knowledgeable, professional, and answered every question. She provided excellent customer service and made me feel comfortable. You can also tell the maintenance staff is very good because the apartment was spotless. If you're in the market of finding a home, please stop by Courtyard Park Apartments and take a tour. You won't regret it."