Phoenixville KinderCare

"Updated review— Since Olivia was so kind to call me out I figured I’d update my review. Let me first say, as an employee of Kindercare, don’t you think it’s a little inappropriate to post a review pretending to only be a parent praising your filthy facility? I have many pictures showing the bugs in the daycare as well as the disgusting black knees my child used to come home with. Tell me, isn’t it a little weird at least 3 of your employees don’t trust the center enough to send their own kids there? How do I know? Well they followed me when I left to take my child somewhere safer. Not the most mature post as the center assistant director, Olivia. ———————————————- I keep going back and forth about writing this review, but as a former Kindercare parent I wish someone had told me this before I made the decision to send my child there. Let me first start by saying that we were happy with most of the teachers there. Miss Faythe is incredible and I always knew my child was safe with her. That being said, the turn over in staff here is ridiculous, and there were weekly closures of classrooms because staff abruptly quit or did not show up. The biggest issue for me was the cleanliness of the facility. The kid bathrooms were disgusting and always smelled. My son would come home daily with black knees from crawling around on the carpet. The worst was the bug and rodent issue. The final straw for me was finding out from another parent about the roaches, mice, and bed bugs present in the facility. Never once was this location closed for cleaning or treatment of these pests. Parents were never notified about the possibility of bed bugs. It is so disheartening to hear that the health and safety of my child was put at risk due to the lack of concern over the space my child played and napped on."

"We have been depending on Kindercare in Phoenixville for over 4 years. They have been amazing during the pandemic. My children are happy, safe, and engaged. The current director, Leanne, and assistant director Olivia, are responsive, compassionate, and very knowledgeable about childhood development. Just like any other daycare, this location has struggled with staffing since the pandemic, but it's been improving. Faythe has been the infant room teacher since before we started here, and she is incredible. She got us through our first year as parents. She is loving, dependable, responsive, and smart. Blue has been another shining star there and I'm looking forward to my youngest being in her classroom."

"Since day one Leanne and staff have had open arms. Ever since they were infants until now the kids are and always have been priority. Throughout Covid, unusual turnover with staff, unfortunate shutdowns, and countless other variables Leanne, faythe, Blue, Olivia, destiny, Jeannette, and many others have remained so genuine and eager to make our kids priority. I’ve built relationships with all outside of school. My kids love going to school. They have learned so much and continue to get challenged daily. Ofcourse there are things we can all improve upon but there’s no better feeling when dropping off in the morning and your kids run to different teachers with open arms excited to see them again!!"