PsyCare - Howland Clinic

"Just awful group of people. Low ratings for a good reason. Very unprofessional incompetent group of individuals. Sad I wasted so much time here. Worse off now that I’ve experienced PsyCare."

"The receptionist is so rude , don’t go there looking for compassion or understanding you will not get it , I simply asked if I needed to provide a urine sample for my medication appt the receptionist very rudely said I do not know I’m like ok I have to go to the bathroom would you be able to page her in the back do I can go to avoid a uti she then responded ya I DONT KNOW , left me hanging looked down and avoided me I held my urine in for 40 minutes now I’m sick"

"I was a client almost ten years ago, so I’ve had some space from the emotional impact of my experience here. I am still working through the internalized homophobia that was never addressed by any of the counselors here, which was especially further suppressed by a “therapist” whose name I believe was Sandy Stanko. She asked me if my attraction to women was because I didn’t have enough attention from men. She also told me that I would go to a bad place if I killed myself. Only giving a second star for the person who got me a different therapist, who was much better, but unfortunately, by then I was too scared to address my queer attractions."

"My daughter is a Pt here. The receptionist is always rude when she calls. She was put on medications for the first time and they refused to give her a refill tell she spoke with the doctor. So she made an appointment only for the doctor to never attend the tel.e.health appointment. No cancellation, nothing. When my daughter called them about this they scheduled her for two more weeks out! Meanwhile my daughter has been off her medication for a month! If they were really concerned about their Pts mental health they would know that it is not safe for them to be inconsistent with their medications! We will be looking for a better provider else where."

"Terrible communication skills between the therapist/ doctors and the front desk girls. If they don’t send you a link for your appointment and you miss it, it’s your fault. the front desk ladies are rude and don’t care about anything. I had to fill paperwork out for court one time so I went there for it and I had my newborn baby in the car, the girl comes outside and I tell her she has to come to the car because I have my newborn in the car and she starts yelling at me and cussing because she had to come to my car to hand me the paperwork. do NOT recommend this place at all. went here for 2 years and finally left because this place is trash. do better. I’d give 0 stars if I could."