MedVet Mahoning Valley

"We were able to be taken in within the hour. The doctors gave us all our options on what we can do to help our dogs. I really liked that they sent a girl in to talk to us and her dog had parvo before as well and said he is healthy now so that gave us hope hearing that from her. All the staff was very friendly including the woman at the front desk. They were also all very friendly to our dogs."

"I feel like an improvement could be made on the bedside manner and overall friendliness. The ladies out front were wonderful but the vet left something to be desired. I am not sure much care was taken to evaluate my cat. There was a lack of organization and communication in regards to when my cat was taken to the back. In the room, the vets approach of "What do you want me to do?" Was distasteful. I am not paying money for you to ask me such things. You are the professional, with the degree, and I expect to receive a service in return that will help my cat. Very disappointed with the vet and his approach. I am use to my vet who actually likes to problem solve and take care of animals. I was fine with the 4 hour wait as I understand the different priority levels. But it was clear the vet was not invested in helping my cat and just wanted to get us out of the room. I am glad it was not a life or death situation because I would not trust my animal to be taken care of here. Would not recommend, better to just drive to Pittsburgh."

"Had to take my best friend here to have him euthanized. Everyone involved was more than caring and helpful. My vet couldn't do it and from the private room here to the vet who did the procedure, everything was top notch. They even brought in a plate of turkey and other things for his last meal. Thank you for making this process memorable."

"Please understand this is based on our true experience. They knew we had a litter of pups we made it very clear over the phone and before we drove 28 min. I truly feel the staff at MetVet in Girard did not make us feel welcomed or comfortable. Roberta was not rude but made it very clear she was not worried about our puppies but if I had the proper cash. Roberta was throwing ridiculous numbers to see if this would turn us away. Well it did, because she also ask us to choose the pup we thought was worth saving. What?! Staff seem clueless working around litters. The minute she seen I had Rottweiler it’s like her mood and words shifted to focusing on how to get us to lose confidence in their abilities and focus on saying maybes and the price will add up for each pup individually instead of as a litter. She said you might want to choose which pup is more important. Roberta never looked inside to see the pups at all. She made it clear that each pup was going to cost us 150 per pup for them to look at. After that I felt she and the front desk made sure we felt uncomfortable with the all the maybes and definitely the prices. MetVet in Girard truly profiles their potential customers and obviously their animals breed also. Can we just have knowledgeable and competent Vets staffing in the Ohio area! I will share this experience with friends, love ones and Residents. Hopefully those people will do the same and tell a friend. By me sharing this experience to 2 other people they will share this with 4 others and that 4 hopefully tells 10 more people about how we lost 2 additional pups coming to Girard MetVet it truly was a waste of our pups life. Staffs energy shows how unhappy they are with their job at this MetVet location in Girard. My Fiancé and I were able to save the remainder of our pups on our own and by the power of prayer. This allowed us to relax we were able to gain confidence in ourselves and was able to think… We bought everything we needed to save the remainder of Candies pups! Amazon and Petsmart had the incubator, alternative milk, etc…. The power of prayer and the internet helps. I say use your money to buy what you need. We have an appointment with another vet in Austintown that has litter experience for a first visit for the mother and her pups. Like it should be even if it’s an emergency situation. Fees might be higher but should not be charge as individual pets. MetVet I’m Girard should create a price for exam fees for mother and litters and of course there will be additional cost if other things are done. MetVet in Girard needs to DO BETTER."

"My pitty decided once again to shatter the dining room window in the hopes of getting to the squirrel he seen outside. So once again we were rushing him to the vet with glass injuries. This time was not nearly as bad as the first. I called on my way in. The lady I spoke with got all of my information prior to arrival and upon arrival he went right back. The entire trip took about 2 hours but he needed to be put asleep to get his stitches. The girls were all nice. I wish they updated me a little more while we were out in the lobby waiting but they were extremely busy the entire time we were there. The trip was expensive (definitely way more then what his normal vet charged for a much more serious surgery) but it was expected for being an emergency vet. I did see on the bill they discounted almost $200 dollars so I definitely thank them for that. My overall experience was good for the situation we were in."