Dunkin'

"We frequent this DD at least once a week if not more often and there has been a marked decline in the quality of their product. The doughnuts are continuously shrinking in size and the chai lattes no longer contain chai. This is the fourth week in a row when my chai had no chai flavoring at all and I was just drinking frothy warm milk. Very disappointing."

"Today is 12/11/2022 I go here regularly probably because it's the only drive-thru I can get coffee here in town. I typically never have an issue with any employees and if my order is wrong it's corrected. However unfortunately everytime I go and the ( very short Spanish man) ( giving physical description because I don't know his name) is there he always has an attitude and is very rude. Today my daughter ordered a curbside order and we waited 30 minutes before pulling around to the drive thru. He made eye contact with me and just kept walking by the window. When he finally did come to the window he opened it and said "what do you need?" Seriously I need you to use your manners and not have me waiting 30 minutes for fast food. I was polite and simply explained that my daughter ordered curbside and 30 minutes have past already. I don't know what his issue is but get it together sheesh! No the place was not swamped either."

"As others have mentioned, zero customer service, as they have you order from a kiosk. Ordered 2 donuts and was told at pickup they were out and I quote “should have looked behind the counter to see they were out” I thought it was an actual joke. But here’s the actual joke, they didn’t even have soap in the bathroom, why would I ever come back to get the donuts you’re out of if employees aren’t even washing their hands?! DO BETTER"

"Hey so your getting a bad review because I asked for a caramel macchiato no foam(got foam) no whip (they actually listened) flipped(probably isn't) and extra caramel drizzle. Once I received my coffee I realized there was a lot of foam and I went to take a sip regardless of how much I paid because I don't like to waste money and all I taste is coffee and milk.. not an ounce of caramel had been tasted within this cup of coffee and personally I do not approve of how this was done. You get no props from me because this is not and I mean it is NOT the first time that you guys have messed up my order so I hope y'all have a good rest of the day and a good rest of the week but as for coffee orders you will not get any service from me."

"Went today and got the strawberry dragonfruit refresher with green tea! It was really good although I miss the blueberry lemonade refresher they got rid of. But this will def do for now!"