Marty's Reliable Cycle of Randolph

"Justine is such a superstar she is the best sales person that I have come across in a while. She is very compassionate and takes her time to explain things. Definitely ask for Justine as she is also very knowledgeable. Thank you!"

"Did a fit with Jonathan and he was very thorough, knowledgeable and personable. The session was excellent and backed by data. I highly recommend the saddle pressure point analysis bc he was able to suggest a saddle that is specific to me. He made adjustments based on my personal goals. Also, he adjusted my bike so I am more efficient on the bike to ride longer and enjoy the ride. It has been a month of riding post the bike fit and I have been adding on the miles including completing a century ride and let me tell you what a big difference. I ride more efficiently, no muscle strain around the neck/shoulders and lower back. Most importantly saddle is great. I wish I had done the bike fit with Jonathan sooner. I highly recommend Jonathan for your bike fitting."

"I have to say this was the most pleasurable experience that I have had to buy anything and especially expensive. I met Adam who is the general manager for the the bike stores. He was so so helpful and knowledgeable. He allowed me to test drive some bikes there to help educate me. He was not pushy at all He helped to take the time to show me online all the details to compare different bike features compared to the bikes. Adam also got back to my emails and a few calls as I was looking to spend 11-12K on this bike purchase. He wanted to make sure I was comfortable and confident with my purchase. Never once did I feel pressured or rushed in my decision. He also explained how Martys takes care of the bike and you after the purchase. It was clear that this is a family-run business with employees who care about the reputation and doing the right thing. On my second visit to try and make a decision, Adam brought one of the bikes from a different store to this location so I could make a more educated decision side by side with the other bike. On that visit, I met Jesse the owner of the bike stores. I felt as if I knew Jesse forever as well like we had been best friends. I met his son Jonah who was a very nice young man. Jesse's son actually joined me for a ride after I bought my bike. I loved the family feel of there and everyone was so nice. Jesse was exceptional in helping me make the best final choice & best for me I had the pleasure of working with two top-notch professional personable people. I feel anyone who is shopping for a bike should make Martys your personal bike store. I ended up buying a Pivot Shuttle am. I am just as happy I got the bike as I am when I bought it from such amazing nice family people. I also feel like I met 2 new friends I could be best friends with forever. This bike store is now a home for me. I felt I took my time looking around as I was searching for an expensive E mountain bike.I started off at a bike store in Basking Ridge. They tried to pull a fast one on me by selling me a 2022 bike as it was 2023 when I went home to look up reviews on that bike. They also tried to say that I would have free lifetime tune-ups when buying the bike from them. Well, my search went on to visit the TREK store in Stirling. There were a bunch of younger kids in high school trying to sell me a bike and couldn't answer the real hard questions I had about the differences. I did test drive 2 bikes there. At the TREK store, I felt as if they were pushy to get me to buy a bike that day. They didn't want me to leave without making a purchase. They keep asking to give a better price or try to see what more they can do. ANDREW BUCKWALD"

"From the moment I walked in the door they made me feel welcome. Took a couple of bikes for a test ride, and after going over further information, we found the right one. The staff, the owner provided complete professionalism. We went over my wants and needs for the bike to also fit the lifestyle of riding and with all of the available options they have in stock. We customized this Trek Marlin 8 GEN 3 to the max! Thank you everyone for excellent customer service! This is the only place I will go for bike/accessory shopping from now on!"

"The store is beautiful and very well stocked. The sales staff are really knowledgeable and helpful. I am extremely happy with my bike purchase and I have already recommended Marty’s to a couple of my friends."