Ooh La La Nail Spa

"I went to this nail salon because it had a five star rating and based on the online photos it looked like a very nice salon, boy was I 100% wrong. I’m the type of person who gives the benefit of the doubt and I never write bad reviews on places but after my experience today I felt it was necessary to let people know about this place so that no one else has to experience the utter unprofessionalism that I did. I’m almost positive that the online reviews were made by friends and family of these people and that they were falsified. My friend and I arrived at the salon and were asked to come back in one hour to get our nails done because they were working on someone else at the time which is completely understandable, so we came back an hour later and when we got back to the salon the woman was working on a different customer Causing me to have to wait about another 30 minutes longer. In the meantime, my friend got her pedicure while I waited patiently to get my nails done. When I finally sat in the chair to get my nails done, the woman that was supposed to do my nails, looked at me and asked me if my friend and I could go somewhere else to get our nails done but that she would still do my pedicure she just didn’t want to do our nails because she said that she was frustrated and wasn’t supposed to be doing nails today and that she doesn’t usually do nails but she couldn’t get any of her nail techs to come in to work and seeing how she does business I can understand why her staff was ignoring her phone calls, and no one wanted to come in and work. I completely understand why she was frustrated And angry and didn’t want to do nails, but that wasn’t our fault And she could’ve handled the situation completely differently. This woman could’ve told us when we walked in the door that she wasn’t gonna be doing nails for the rest of the afternoon and that all we could get were pedicures. Instead she told us to come back in one hour, in the meantime she took on another client, did her nails, and had me wait an additional 30 minutes only to ask if my friend and I could go get our nails done at a different salon and just get our pedicures at her salon. It was a complete waste of time. Not to mention my friends pedicure was not very good. They had very limited colors to choose from and they couldn’t even find the color that my friend had chosen from there limited list of color choices. I can’t imagine that this business will be successful which is a shame because they have the potential to have a really wonderful salon they just don’t have very good business ethic which hinders their potential to thrive and grow. The only good thing I have to say about this place is that salon is beautiful inside aesthetically they just don’t know how to deal with customers in a professional manner. Overall, I wouldn’t recommend this nail salon to anyone and I pray no one else ever has to endure the same terrible experience that my friend and I had to endure today."

"The salon is clean and the atmosphere is inviting with the music and friendly staff. Dian was very accommodating for my group of teenagers. She did everything to make us feel comfortable as we were visiting out of town.The prices were more than I am used to back at home but I enjoyed the experience so much that I would return."

"Beautiful nail salon, clean and fancy. Great, customer service. The best Mary, Diane. They have gain a new regular. Prices moderate, but worth it."

"This is one of the best pedicures I've gotten in a while . The technician took her time and cleaned and massaged my feet. Been searching for an ideal place and I've found it finally. The atmosphere clean and beautiful with polite and friendlystaff. And the prices are quite reasonable."

"Went to oohlala for a filling and they absolutely met all my expectations! The service was great and they gave me exactly what I wanted, although they did not have the color I wanted they were able to mix 2 colors and make the exact color I asked for. I am very happy with the service I received and will highly recommend oohlala nail spa!!"