Montgomery Family & Internal Medicine Associates

"I call on the 12/12/23 for an acute illness they told they don't have any appointments till next week so go to urgent care. Urgent say I should see my primary care I have appointments for physical 1/9 hoping to see my doctor these say I can't get a physical until 1/18. THIS IS MY HEALTH. Why should they care. The service so poor I continue to hang in. But this is where I am done."

"do not go here!! Jessica Peckins keeps sending me medicine to my pharmacy when whole time i have called them endless times to stop giving me this medicine. Dont even get me started on the problems she gave me a whole back about my TB test when i needed it for school. The lady who does the TB tests also sucks. Do not go to this office!!! everyone here doesnt know anything"

"This place is a joke and full of clowns. The first issue is that they are sending me a statement with a balance on it with no explanation as to where the balance came from. This is in 2023. On the statement they have dated from 2011 and from the last time I saw them in 2021. Second issue is that they tell you to call them if you have questions about your bill *on their statement* with two different numbers, and they are both incorrect as in it takes you to the doctors’s office. Then they tell you that nobody at the office can actually help you with the bill. And then they give me another number. This is the second time I’ve called this number and nobody has returned my phone call. Third issue is that the last time I saw them back in 2021, the provider, Gina Famiglitti put me on a new med with terrible side affects because she didn’t know what she was doing and she gave me the wrong dose (this is what my new, amazing doctor told me) and then she didn’t have the decency to call me back after I left her a message so that we could figure out the next step, mind you I called and left her three messages. I had to fuss out the front desk to get Gina to tell me to stop the medication. She also never actually spoke to me, she had her front desk person do it. Real professional. That said, I am happily a patient at Medstar now and they’ve been wonderful."

"I love this office! I love the staff! I love Robyn! I love Stacy. This office meets my every need. They are king, I can get a n appointment in reasonable time. Keep up the great work. You gals ROCK!"

"First of all, this review is NOT for my doctor, Dr. Salwan. She is five stars and is absolutely wonderful. This review is for the office staff, mainly the interactions you have before you see anyone in the back. I recently had come in several times for some health issues. For about two or three times now, I witnessed the office staff berating, yelling at, or being condescending towards patients. This last time I was in (this last weekend), the receptionist was yelling at someone on the phone right when I was walking in to the point where I thought she was taking a personal call. Her tone and demeanor did not sound like someone working in an office setting. Her colleague did not correct her behavior when she was done with the phone call and instead they started talking about getting their nails done as if the girl hadn't just yelled at a patient on the phone in earshot of the entire waiting room. I understand working in health care can be a difficult job and dealing with people is never easy. However, what I have witnessed several times is severely out of line. It is very uncomfortable to be sitting in the waiting room watching receptionists yelling at patients or listening to them talk about patients negatively. The entire waiting room environment is very tense and chaotic, and the overall climate is very unprofessional. It is a relief to be called back when you are ready to be seen."