Walgreens

"I was in there today to get prescriptions filled for a friend. They had just been called in and the young blond girl told us to sit down and we will be call you up when they are ready. We waited a while a older gray haired lady asked if we were waited on, and here they were ready and we were never told they were ready."

"I honestly don’t know what’s going on, but the customer service has gone downhill. Specifically the photo department. I have watched them be rude and short with not only myself but several other customers as I sat and worked on a photo order. Just down right nasty! If you hate it that bad and you hate working with people…leave. Today I called to check on my order and they were the same way on the phone. Do they not get secret shoppers anymore?"

"The women here in the pharmacy have been so wonderful and the dark hair girl pharmacist is so knowledgeable and educates you on any questions you may have. I love the lady who gives the vaccines with the curly hair and glasses! She's so so nice!!! Highly recommend. The staff up front sometime aren't the nicest and the one younger lady never smiles. It's not the best working with the public, most of us do it but sometimes a smile may make someone's horrible day into a great day, I've been there and done that. Try smiling sometimes."

"Tried to take my FedEx box here with a prepaid return label. The FedEx website said I could but the woman that works there, said this package was over 55lbs and they don't take them that heavy. I argued and said there is NO WAY! She explained that she lifts weights all the time and had children that she carried around that were 50 lbs. She refused to take my box. It got weighed. IT WEIGHS 18.8 POUNDS!!! DONT TRY TO TAKE YOUR FEDEX BOXES THERE OR GET GOOD SERVICE! RIDICULOUS."

"I want there to receive a Western Union and the whole interaction ended up taking 55 minutes, and I was the only customer at the photo shop where the Western Union transactions rake place. One of the supervisors assisted me, but he didn't assist me AT ALL!! They couldn't find the transaction and wouldn't even attempted to call Western Union's customer service line to know how to bring the transaction up!! Which after 40 minutes of all he would say to me was "Well, I can't find the transaction, so I don't know what to tell you" like her could of cared less when he saw how visibly upset I was. Finally, the store manager came out and did end up calling Western Union and they instructed him on what to do to receive my money, That guy was great, the horrible supervisor named Tom was not helpful at, not friendly, and had absolutely ZERO empathy!!"