The Jackson Clinics, Physical Therapy 2800 Shirlington Road, Arlington, VA 22206

"Excellent rehab with Physical Therapist and Athletic Trainer after hip replacement surgery. Superb communication, attention to detail, constant encouragement. Each visit includes 30 min with PT followed by one hour of supervised exercises. The exercise equipment is top notch. Very importantly, the front office is very efficient and friendly."

"I recently completed PT for neck and head pain related to spine degeneration("old age"). I have complete confidence in my therapists' skills and advice and problem solving abilities. Having had PT for several other issues from post op, broken bones, running injuries, I know therapy can be difficult, hard work, and must take a huge amount of patient follow through to make it resolve the issue. Guiding this, is the therapist's knowledge used to identify and treat the specific problem. I had several different therapists who gave me slightly different exercises to try, and the combination helped find the solutions that finally worked for me. Thank you Elizabeth and all the terrific therapists at Jackson Clinics Shirlington!"

"Do not go here if you are recovering from a legitimate surgery. They don’t have the knowledge base to appropriately treat patients, especially for shoulder surgery recovery. I felt much better after finally realizing this and began to improve instantly with a different PT."

"I've only had one visit and yet there have been so many problems with the front desk. They never pick up the phone! They made me a full schedule without consulting me and when I called and emailed multiple times to change it, I was given no response. At my first appointment, I was told I have to call to change my appointments based on cancellations. I'm trying to call right now for an appointment tomorrow (I've called twice in an hour) and I've been sent to voicemail. If you expect someone to put aside two hours for therapy, then you should work with their schedule. If I can't even come in during a time that works for me, then I won't be able to even come to therapy. This is a ridiculous way to handle your front desk."

"I’m compelled to write a review because I randomly saw a negative review for Tess and Rachel at the Shirlington office and feel the need to balance that review with my experience. I’ve been going to the Jackson Clinic for six weeks now after shoulder surgery and I’m not sure why the guy from that 1 star review disliked them so much. Tess has been handling my progress, doing the assisted stretches, tracking progress and answering my many questions each time I’ve been there. She is far from aloof and just hanging out on her laptop. She only uses her computer to take notes during our sessions, and comes across as engaged in the process and a genuinely kind person, who clearly cares how I’m doing. Rachel runs the exercises for the room and is also very good at her job. She’s not a “warm and fuzzy” person, and from what I gather I suspect she’d be fine not being viewed that way. She’s direct and clear, it’s not hard to talk to her. We’ve chitchatted about music and wineries, and I’ve noticed her chatting with others. She’s good at explaining all the exercises, follows up to make sure I’m doing well, and answers all my questions. I can’t speak to the other physical therapists there, but no one is standing around, each of them is clearly moving their clients through their therapy and exercises. I don’t know what the other reviewer was looking for in a physical therapy office, but this one more than meets my needs and I’m glad I chose it for my PT. One thing I will agree with the other reviewer on is the front desk. Mary is as good an office manager in charge of keeping the train on the tracks as I’ve met. She’s over the top nice, doesn’t rush me off the phone, and is genuinely looking to accommodate my needs, or schedule. If you’re looking to get your broken parts fixed and not for new best friends, this place will serve you well."