Priority Care Clinics

"I did not go to this office but I called to get in touch with the supervisor which i already new their names Ms. S and Ms. K. I'm not from Md and i needed urgent care. I went to the Nottingham office for the visit. Ms K was very polite when I had a discrepancy last week, BUT.....today The front desk girl at the Washington Blvd office was very rude and disrespectful on the phone. She is the first person you see and speak to, you should learn how to speak as a professional because you will lose business for this company young lady if you keep this up."

"Rashidat Olushola Laiyemo is the worse nurse practitioner EVER. I came in with severe throat pain, and ear pain. They claim to have done a test for strep throat and that it came back negative. I knew they were lying because so I went to another urgent care and the Dr told me I have severe street throat and that they received positive result in seconds.! DO NOT GO TO THIS OFFICE.! I called back and asked o how I could make a complaint and she told me I don't have a reason to make a complaint after misdiagnosing me nd not taking a proper strep test.! I will be contacting my insurance and also find out how to go above the people in the office to make a complaint.! Completely UNPROFESSIONAL and absolutely LAZY"

"Provider ( Kasey jones ) showed extreme lack of interest or commitment to assessing my child. Lacked patience and hospitality . Was short in communication and did not create a welcoming environment for me or my sick child. I’ve never felt so unimportant and not cared for at any medical facility in my life . Just a terrible feeling experience for me and my sick child"

"I’ve been to this place twice now for some emergencies and they have treated me so good the wait time is really short they’ve been really caring and friendly when I was upset. The nurse practitioner and nurse that looked after me were fantastic and the lady name Stella who helped me, was also wonderful. I can’t recommend this place enough and I will absolutely be going there if I have any other issues in the future"

"Was in town temporarily and had what felt like a bad sinus infection and wanted a professional diagnosis and some relief until I got back home to my primary care. Came here and did not have a good experience. The nurse practitioner was nice and knowledgeable. The overall process felt rushed. First I had to pay even though I have insurance. I was feeling so terrible that I did not care and I made the payment to be seen. Soon after paying I found my insurance card but was advised that my insurance wasn’t accepted simply by looking at the name and not doing any kind of work or search. Once again I felt so horrible that it did not matter. I then got a diagnosis and a prescription to be picked up. Once back at the front desk I asked about the nearest or most frequently used pharmacy to pick up the prescription, I don’t know why I asked because anything that constitutes a little effort was met with negative results. Once again at this point I don’t care because I feel terrible. Once I received my prescription I realized that the location was closed that day. Well no worries, I would just ask to have the location pick up changed so I can start my treatment as soon as possible since I felt so bad. I called because I figured I am already the place for pickup, maybe I can do it over the phone. But you guessed it. No one answered the phone… all the while I feel like death. I drove back to the clinic and asked to please have the prescription pick up changed. Front desk said it will be done in anout an hour. Two hours later after going back to my hotel and feeling like I could barely breathe I went to the pickup location and was advised no order had been placed. I then proceeded to call the clinic back and ask to please call the prescription in urgently or not change it at all otherwise this pharmacy would be closed and the original pharmacy will be open tomorrow to which I can then pick up the medication. I was advised to please wait the charge would be made. As I waited agonizingly in my car in front of the pharmacy until they closed with no prescription for me to pick up. I don’t know if it had had been put in to the origin location or the new location or put in at all. I say all that to say, consider driving a little further if you have too or paying a little more to get better health care service. Health care service is a service that people really need juxtaposed to any other service because your health and well being are at the mercy of someone that you hope has your best interests in mind. The entire point of an urgent care is because you are seeking urgent care. I did not receive that here."