Walgreens

"If I could give negative stars I would. I have an issue with a prescription EVERY single time. TWICE Walgreens was unable to fill a refill and DID NOT EVEN BOTHER to call me either time. I only defaulted to Walgreens because RiteAid Hamburg closed. Out of 5 encounters I have not had one encounter without an issue. There is one very nice customer service employee in the pharmacy that is extremely nice and goes out of her way. I would avoid this fiasco of a pharmacy at all costs. Today was my last."

"Go elsewhere for vital medications. This place is a hot mess. I have Covid and they “lost” my time sensitive inhaler prescription. They were called in by my doctor on a Friday and Saturday morning when I looked to pick it up it was gone. I panicked bc I’m having problems breathing and the inhaler that I need is all of the sudden gone- it’s a Saturday so my time is limited on doctors being available. Where does a prescription go? It’s not the first time they dropped the ball on filling a medication for me but it’s the last. They frequently do not have medications in stock and do not inform their customers. Employees are probably underpaid and overworked which is unethical. Just shut it down."

"My doctor wired in a prescription a week ago and nobody ordered it till today. I don't understand how they couldn't order this medication in ahead of time because without this medication there will be serious side effects. I spoke to a pharmacist last week that said everything would be ready for pickup and the most important medication I need was never ordered. I'm a cancer patient and without this medication I will wind up in the hospital. I understand the store is busy but this situation is totally unacceptable after having the prescription in the system for a week but they never ordered it. I typically don't write reviews but this is something that needs to be addressed."

"Worst pharmacy/ pharmacist, I came in to this pharmacy because, unbeknownst to me and without my permission, my prescription was transferred here from a riteaid that closed, I asked Meghan the professional pharmacist to please transfer my prescription info to rite aid in Newton and she said NO! She gave me a song and dance that the other pharmacy had to call them?? Wow! This is a prescription for insulin! No wonder I stopped getting meds from Walgreens! 0 stars!!!"

"I had some very old family photos I wanted to copy. I sat down at the photo machine and George came and asked me if I needed help. 10 minutes later I had beautiful resolution photos that I didn't have to squint to make out Grandad's face. George is so helpful and knowledgeable and patient. A few months ago he helped me pick out a phone charger that was just what I needed for a reasonable price. I wanted you to know how much I appreciate this employee and I hope you appreciate him as well."