Rite Aid 23 North Elm Street, Kutztown, PA 19530

"This review it’s not cause about money. !! It’s cause they were not nice and rude. Don’t know because my ethnicity (Latino) or why. I made an appointment for my Covid booster yesterday at the RITE AID here in kutztown to get my Covid vaccine today . I fill my application, and one part of the application asked if I have insurance or not, Then i put not . Then, when I get there to my appointment the technician didn’t ask about my form of pay the vaccine, till like 25 minutes after when she was ready she asked me if I have insurance and I said not. I put in my application that I don’t have insurance. Then the doctor in charge came out very very rude and telling me well ! she was screaming ¡IF YOU NOT HAVE !$128 bucks cash you can’t get the vaccine cause it’s not free anymore. Then I said I put my other vaccine here ,Then the technician said again not , it’s not free anymore if you don’t have the insurance or $128 bucks you can’t. I was very surprised cause the way how was treated. They were not nice at all It’s not about that I didn’t want to pay for the vaccine . The point is how I was treated and Of course I could pay $128 bucks. There is a lot people outside like me that we don’t have insurance, they have to specify in the website, then we will know in advance."

"Always go to this location. Brenda is always friendly and very helpful. The only negative is the upkeep of the outside. The retaining wall is coming apart, the wooden fence needs numerous repairs, and the grass gets too high. It’s a neighborhood store and should be better looked after."

"We switched from CVS Kutztown to Rite Aid and best decision we ever made. We don't have to wait in horrible lines or for Rx to take long to be filled. I love the drive thru since we have kids and it's a hassle to get them in and out of the car. The pharmacists have always been able to answer my questions - they're a great resource instead of having to contact the Dr. for a small question about medications and reactions. Thank you Rite Aid team! Oh and forgot to mention how clean and sleek it always looks inside, instead of carpeted/dingy/dirty/cluttered look of CVS Kutztown."

"Brenda is an asset to Rite Aid. She is a friendly, positive and very knowledgeable associate. It simply makes my children’s day when they see she is working. She never fails to ask how we are all doing and how the family is doing. Please know we only know her by shopping at Rite Aid, however she feels like family and we are very grateful to know her. Paige is also a very friendly and knowledgeable associate. The store is always clean and presentable. We love this Rite Aid in Kutztown it is our go to for anything we need!"

"The store cashier Brenda was so helpful. She helped me from the moment I walked through the door, I asked where the item I needed was and she stopped what she was doing and walked me right to it and rang me up right away. She was so helpful and friendly. All stores should have people like Brenda at them. It would make shopping so much better!"