Quest Diagnostics Manassas

"As long as you show up on time & perhaps even a bit early everything (a novel approach these days!) seems to work fine. Late does not work when they are scheduling appts. so closely together. And be prepared - have all the necessary doctor and insurance information they will need. The team is always polite, pleasant, and efficient."

"I had an extremely disappointing experience at Quest Diagnostics. The lack of respect for others' time was evident as there was no one to provide updates or inform me of any delays. The overall service was subpar, and I strongly discourage anyone from using this location."

"Not the most attractive waiting room, but the check-in kiosk is great, and the service was fast and friendly! Will definitely come back for all my testing needs!"

"I have never had a less than great experience with this Quest location. The staff is prompt, professional and personable. My satisfaction is evidently a forethought and my comfort, and my time is respected. I specifically request this location for my lab work because it is consistent and convenient."

"I would give 0 stars if I could, the workers are so rude and made me feel so humiliated. I made an appointment for 8am and checked in at 7:55am once I arrived. I saw that the waiting area was full but it was 8:20am and I still haven’t been called. Then the male nurse came out and called for someone named “Ashley.” No one went up and the male nurse called for someone else. I started to get nervous because my official first name is Liyandra (Lee-an-dra) Ahley (ah-Lee). Then time passed and it was 8:35am, I went to the front desk but no one was there so I went to sit back done at 8:40am. Time passed and my name still wasn’t called. Then a female nurse came out to call someone and I said “excuse me, my appointment was at 8am and I checked in at 7:55am and I still haven’t been called.” She asked for my name and I gave it and she said she’ll go check. Once she left to the back, I could hear her voice and the other nurses start laughing. No one came out to give me an update. It was 8:55am at this point and the male nurse came back out and called for someone. As I watched, we made eye contact and he just stared at me and started chuckling, then left to the back. I started crying so I ran out and left the building. I began crying pretty hard in my car because I felt so humiliated, frustrated, and neglected because none of the workers cared to check on me because I’ve been there for an hour just waiting. It’s not my fault the male nurse completely mispronounced my name and didn’t clarify who he was calling for, how was I supposed to know if it was me. I refuse to go back and get humiliated again. I absolutely would not recommend going here (the Manassas location).The workers are unprofessional and rude."