Sullivan Trail Inn & Suites

"I saw pictures of this place when it was brand new on Priceline.com, however the place is a funk now. I had to cancel reservation. The place smelled of cigarette and the bed looked used not cleaned the room had an old moldy odor the coffee mug look dirty as if it hadn't cleaned in weeks. And I thought I was coming to a place with kitchenette based on the pictures I saw. There is only one room with kitchenette. It was disastrous."

"Not sure whats wrong with people giving bad reviews to this place. I almost canceled my reservation after reading all reviews and thank god I didnt canceled. Let me start with this, its not 5 star hotel and you are not paying for same. So keep expectations aligned to how much you are paying to stay here and which is most cheapest in Pocono mountains. Now about room condition, it was good I wont say excellent or best but good. Room were clean and everything from chairs to tables and carpet was clean. Though carpet is old and doesn't give you good vibes. TV table drawers were not opening properly because side rails were broken. Chair cushion could would have seen better days and need some updates. Bathroom were very clean and on par with other $150-200 night costly hotels(stayed in couple in Poconos). All towels were clean and spotless. AC was way up but they have remote stoved in side table drawers. Bed were comfy and linens were clean and fresh no stains or anything. Pillows were clean but they need to replace as they are not in good condition. Check in experience- owner/staff lives in behind offce so just ring bell. Good staff, even came to help me without asking when I was struggling to open door. Things I didnt like. Smells when you open door, its because there is no cross ventilation causes room to smell different, some room freshener would help. We found used tea bag near coffee mug. Door locks need to be replaced they worked but changing would be good idea. Overall highly recommend at this low price, rest check the pictures for getting good idea. We stayed for two nights."

"Upon arrival, I checked in which was fine. I reserved the "cottage". The stench was of mold, I'm assuming from over time the carpets getting wet because they have an outdoor pool. The couches were filthy. The front desk gave me my money back because there was no way I could stay there with my children."

"yikes. Staff is rude (a definite language barrier- they only speak in Hindi and don't expect a smile!). This hotel is worth a $50 stay, but please don't pay more. Don't forget to get a fresh set of sheets and pillowcases on check in. I had a king bed room. Large, clean (except for the mold), AC worked well, some updates throughout. The pool was clear, although I did not get to use it. Mold on the shower curtain. Very basic type of place. They could do better with some customer service improvements and spring for a new shower curtain or some bleach. They use the thin ones you could get at the Dollar Tree. No where to walk (the pics online are misleading) and NO WIFI. They may have a router in their office, but it won't reach the rooms. My door didn't seal so the cigarette smoke from the neighbors drifts right in. The staff was so uncomfortably rude, that the whole experience was pretty awful."

"Booked 2 rooms via the telephone reservation service... specified both non-smoking and requested that they were next to each other. Called back 2 days prior to arrival to confirm requests. On arrival, we found one room was smoking and the rooms were almost as far away from each other as you could get. The rooms were clean but cheap, and there is some effort to maintain them. There are "amenities" such as a pool and a broken basketball net but it appears that neither get used much. The area behind the motel with picnic tables and a bonfire gets used often. The desk staff was friendly. My elderly parents were staying in the non-smoking room, however the telephone did not work and they do not carry cell phones. They clearly were not comfortable with the accommodations and we chose to leave. If you are going skiing for the weekend and/or visiting the Poconos and not spending a lot of time in your room this may be for you. It looked like a lot of partying was going to go down on a Friday night. Not super cheap at $120.00 per night."