Safeway

"This Safeway is HORRIBLE. I literally have the worst anxiety when I walk through the doors here because it’s always such a horrible experience and being pregnant makes it 100x more horrible for me. I walked in at 114pm on 9/7 and go straight to the deli to get lunch meat for my husband who is coming home after a 2 week trip away. I stand, and wait ( something I always have to do when I come here) and the older lady that ALWAYS work in the deli proceeds to take her time and then service people who came after me. She saw my face in complete shock and could care less. I was about to cry and I literally parked my cart and just walked out the store in complete tears. This woman is HORRIBLE. I asked the lady at the flower shop who was the manager and she said Leon. I hope Leon sees this and fires her. EVERY SINGLE TIME I walk in this place no one is ever at the deli and they always have an attitude when helping customers. The older black lady literally never washes her hands and cuts meat with the same gloves on continuously. I asked her to change her gloves a few weeks prior and she rolled her eyes. I’m disgusted and WILL NOT be returning to this store. Absolutely DISGRACEFUL."

"I generally have a pleasnt experience at my neighborhood Safeway. However, today was quite disturbing as there is an abundance of horrible mold throughout sections of the freezers. And that's just the areas that were visible! Has this been the case all along and I'm just noticing?? There was one portion of the freezers where the doors were completely gone! So refrigerated food was completely exposed. What is going on??"

"My recent shopping experience at the Safeway on Northview dr on Monday December 27th was very poor. The customer service at the deli counter lacked efficiency. There were only 2 counter clerks in the back when I approached the meat case to browse for my select deli meat. As I stood in line waiting to be helped I was ignored by the 2 employees who appeared to be carrying out their daily tasks. One of the employees who noticed me standing in line blatenly ignored me and continued with her tasks and the other didn't even stop to see if there were any customers who needed assistance. Both workers were very preoccupied and seemed to be more engrossed in what they were doing. Than, after scoping both meat cases in search of the deli meat that I wanted another customer approached the counter after me and was immediately serviced. The blaten disregard for my needs and the flippant demeanor from the workers was rude and distasteful. I work in the Bowie area and shop there regularly and I was shocked and appalled by the poor service that I received and the way that the counter clerk sliced my turkey was sloppy. I will never shop at this location again."

"Clean good lighting easy to understand pricing for its products. Also during this visit Covid safety protocols were in place and followed by all staff and patrons. Such a wide selection of grocery items sometimes missing in other stores. Check it for yourselves. I think you will be pleasantly surprised."