Cleaning Hotline

"On my first cleaning a bag of my daughters clothes was thrown out. On the second , the girl walked out when I asked her to please clean my coffee and end tables. The cleaning was not complete. I complained but was still billed full price. A new girl started coming for a few weeks that was great but the company was unable to retain her. Another girl was sent. My mirrors, windows, fans, blinds, and base boards were never cleaned though that is included in the price. I complained and still was billed full price. A new girl was sent and she dropped my diamond stud down the bathroom sink. I had to pay full price despite having to have my pipes taken apart to retrieve the stud. Finally the same girl who was doing a sub par job anyway sprayed cleaning on my refrigerator and did not wipe it off. This caused permanent discoloration to all three handles . I complained. A new girl was sent to try and fix it and she could not. I was STILL billed full price. I sent a bill to the owner Monica asking for reimbursement. She told me it was like that when her cleaner got there and she would not be reimbursing me. She had however posted about my handles on a private Facebook cleaning group and was told by others that she needed to replace my handles. DO NOT let these people into your home! The service was simply horrible and Monica was terrible. I can not warn you off strongly enough!!!"

"I had high hopes. The owner was very nice and talked about the way her employees would clean my home. The first visit was acceptable, the 2nd visit the shower was not cleaned, coffee ring on dresser, kitchen counters were not wiped down, stainless steel appliances not wiped down-finger prints on refrigerator and microwave, cook service not wiped down. They will vacuum the heck out of your carpet though. Expressed my concerns and gave a 3rd attempt. 3rd attempt was no better, food crumbs on the kitchen counter, stainless not wiped, no vacuum run under area rugs, dog hair on the floor. The best part, they billed me for full payment for the third and final cleaning."

"We've been using Tri-County for almost 8 years now and have always had reliable service. Amanda is doing a great job and continuing the high quality cleaning that they have always provided. They work with our preferred schedule but can be flexible when necessary. I also appreciate the convenient on-line billing."

"I have been a customer of Tri-County/Monica for years for a couple of homes. They are very professional and will work with you on scheduling. Sherry is the BEST cleaner! She does an amazing job! Hope they keep her happy. :o)"

"I am completely satisfied with this cleaning service. It started with Monica setting up service and listening to my wants and needs and setting me up with the perfect person. Trish is reliable, trustworthy, pays attention to detail, listens to feedback,implements it, And is an all-around professional. My two-year-old loves her And gets really excited when she comes to clean! Trish has Been eager to learn what we like clean in our house and What is important to us. I highly recommend her and this company."