Mount Airy Veterinary Associates, Inc.

"Not only was the staff who answered the phone so kind when I was clearly panicked and asking for a same-day appointment, but I brought my cat in knowing that I might have to face my worst fear and say goodbye to my sweet boy. Let me preface this by saying that I have never experienced such heartfelt kindness and genuine compassion from a healthcare provider (human or animal) as I received that day at Mt. Airy Veterinary Associates. Dr. Passmore was so understanding and supportive as I sobbed in the exam room, so gentle and kind to my furbaby, consistently reassuring me, and answering any questions I had along the way. She offered to give me as much space as I needed- asking if I wanted to be alone, wanted to stay for any/all of the procedure, wanted more time with him at each stage, etc. She made it very clear that she wanted to do whatever she could to make this horrible situation as easy manageable as possible for me. She even went so far as to offer me a hug, which I accepted and appreciated more than she could have known. She also walked me out to the main door so that I wouldn’t have to walk through the lobby alone. The amount of compassion she showed me was incredible and truly meant so much to me."

"Dr. Brianna and her team are genuinely kind, knowledgeable and caring. I feel comfortable with any recommendation they have ever made. Dr. Brianna has such a wonderful way of explaining things so you have an informed understanding of what’s happening especially in scary situations with your fur baby. They’re never pushy or make you do unnecessary tests or buy things from them."

"My daughter shadowed Dr Bradford & loved every minute of it. Dr Bradford & her associates truly put their hearts into caring for every animal. My sincerest gratitude for allowing my daughter to increase her enthusiasm for animal care."

"After phoning twenty different veterinarians, this place was the only vet that would see my sister’s guinea pigs in a timely fashion. This practice displayed exemplary customer service from the initial phone call to the time we left the door. They gave me a ballpark price quote for seeing my sister’s two animals over the phone. The final bill registered less than the ballpark quote! Dr. Brianna is the best! Dr. Brianna and her assistant are most thorough in their care. They also display great compassion for their animals. They even gave us a free pet carrier to keep the guinea pigs separated on our ride home!"

"For many years, Mount Airy Veterinary Associate was our primary vet for our very energetic, American Foxhound, Cooper. We relocated to CA 5 years ago, recently moved back, and took Cooper in for a checkup. When I called to make an appt, I was able to get in within 2-3 days time. It was so nice to return to familiar faces, even from so many years ago - always a good sign to a positive working environment! The staff there was extremely welcoming and caring, took their time and answered all my questions and then some. Highly recommend as your furry baby’s vet home."