Capital Rug Cleaning

"Exceptional! I highly recommend this family business! Our experience has been outstanding starting with their welcoming customer professional service to examine the carpets and then advise step by step to restore them. Our antique carpets have their luster back and look fantastic. All the repairs are made by hand and are meticulously perfect with detailed attention to them. We are extremely happy with the service and quality of Capital Rug Cleaning! A+ thank you!"

"Love them! I found a rug at a yard sale that I brought in for cleaning and slight repairs. Not only did they do a beautiful, excellent job, but they were able to tell me about the rug, including the origin, likely age, and the quality of work and amount of time that went into making it. I love that this is a family-owned business run by kind people and that they don't use a bunch of machinery to do the work. Will bring my rugs back here in the future!"

"Had an excellent experience here. Brennan helped me, and he was knowledgeable and genuinely interested in making sure I made the right choice for my cleaning needs. Thank you!"

"I was beyond impressed with the quality of the cleaning. The rug, which was embarrassingly dirty looks like new! Not to mention great customer service! Would highly recommend!"

"Update #2: we finally received our rug, but it arrived destroyed. I repeat my earlier statement. if you care about your rugs, do not go here. Pictures for proof Update: DO NOT GO HERE! Do not trust them with your valuable rugs. If you look at my other reviews, you’ll notice I very rarely give a one or even two star review. We have been trying to get our rug back for a whole month (starting two weeks after the day it should have been done) and for the past week the storefront has been closed with no warning or way to contact them. They have not responded to emails or phone messages. We are now moving across the country without our rug because they are unable to return it to us. At this point we’ll probably have to seek legal action just to get our property returned. Look up their MD business filing, read the common thread of similar bad reviews. These people will not provide you the service that they promised. We brought them our ring on 6/1/23 they said it would be done 6/15. They evade the phone and when you go in person (if they are even there) they say their machine just got fixed or some other excuse. Update 2: the company finally contacted me and said they would ship my rug. I will update my review once I have received it and evaluated its condition. Would not recommend this place. Brought in my rug over a month ago and was told 14 days. Still have not received it. Even paid in full because they said they would deliver it last week. I’ve attempted to contact them multiple times. When I went in person they gave me the same excuse that they gave a previous reviewer. The equipment was down for maintenance. For $500 for 1 rug, I expect better service."