Cracker Barrel Old Country Store

"I was pleasantly surprised and grateful that I had a great experience at this Crackel Barrel! My family and I were a bit worried about coming to this location because of the negative reviews. However, I'm happy to report that this was not my experience at all. We went on a holiday weekend and the wait to be seated was 15-20 minutes. I've been to another Crackel Barrel (in KY) and the wait was about the same, and you can easily kill this time in the store. The restaurant itself was crowded but not uncomfortably loud or tight, so we could easily sit and have a conversation. Once we (group of 3) were seated, our waitress Jennifer tended to us right away. She was very friendly, though she seemed a bit tired (I'm assuming she was maybe at the end of her shift). Even though she was a bit forgetful, she made it up to us by quickly getting whatever she forgot and made it a point to apologize profusely each time. She also checked in with us often, which I appreciated. All of the staff members we spoke with were friendly, so I'm confused as to why people were saying the staff was rude. The hostess mentioned that they were understaffed, so maybe that affected some people's experiences, but it didn't affect mine. The food itself was delicious! We did not have to wait long for it, so that was a double treat! The biscuits were warm and beignets were sweet with a soft, fluffy texture. I ordered the chicken and French toast, and both were great. The chicken was so crispy and well-seasoned throughout that it is genuinely some of the best fried chicken that I've had in a while. The French toast, while a bit strange looking, was also pretty good, and I appreciate the fact that it was not too sweet. My only complaint is that I wish the portions were a tad bigger but I think they make okay enough sense for the price. The presentation could have also been a bit prettier. My Mom liked the catfish and my brother like the fried chicken and steak. My brother also said the Macaroni and cheese was a bit watery and the dumplings were lackluster (I can attest to that, the dumping...did not look like dumpings). Lastly, we sampled the pancakes and wow -- I think Crackel Barrel has even IHOP beat here! The flavor is sooo delicious and the texture is so perfectly fluffy and buttery. Overall, I would definitely come back to this Crackel Barrel and hope I continue to have good experiences! I felt the need to give a more in-dept review since so many of the other ones here are so scathing! If true, hopefully those are just isolated situations!"

"Went to this awesome little place! They have a pretty cool atmosphere outside with plenty of seats to relax in and there's even a few big checker boards to pass the time as well on the tables. Once inside, there is a cool gift shop with an abundance of choices available. The dining area is very clean, cozy with a real fireplace going on in the background and a very large selection of food choices. Staff are very nice and helpful as well. I even got a little button since it was Veterans day, thanking me for my service! Would highly recommend to anyone looking for a nice little spot to go to."

"The food was absolutely amazing. the server was a sweetheart it wasn't busy though and she kept saying she would be back with things and then would never come back we would have to ask another it was warm I love the decorations I love the store it was my 5th time there and my fiance's first time he really enjoyed the food the food was hot and stayed hot the entire time even while we had to wait for her to bring the tartar sauce that we had to end up asking somebody else we will be going back it was definitely good hopefully the waitress was just having an off day and will be better next time or we will just have a different waitress I'm not going to put her name because I don't want to put her out there because like I said she could have just been having an off day."