Newbolds Food & Libations 211 York Road, Jenkintown, PA 19046

"Walked in. Waited 15 minutes on the couch with kids. Nobody came. Sat down at the table. Then somebody ran over and asked what I’m doing. Recommendation: put a sign by the door that says “please wait to be seated” if that is your expectation. Or in this case “I’m busy on the phone” could work too."

"I’ve come here quite a few times. This will be my last, at least for dine in. My MIL ordered the salmon, which states on the menu it only comes with sauce and spinach. She asked for a side of mashed potatoes too, because there was no carb listed on the menu with the salmon. Our server never told us that the salmon came with potatoes, despite asking, “You want everything that comes with it, right, the sauce and the spinach?” So when her salmon comes out with potatoes on the plate, she asks for the mashed to be taken back. The server got an attitude and argued with her, saying, “So, what, you just want me to throw it out?” As if it’s our business what you do with the food after a customer says they don’t want it. I ordered the fried chicken sandwich, and it was tasteless and the fries were soggy McDonald’s fries. When I told my server I didn’t like the chicken sandwich, he gave me a blank look for about 10 seconds. Then finally said, “Okay.” He then paused for another 10 seconds before offering to get me something else, very clearly not caring that I didn’t like the food while simultaneously taking personal offense. After this lovely exchange, he didn’t come to our table at all to see how anything was, and avoided eye contact for the duration of our meal. Upon exiting the restaurant and walking right by him, he again avoided eye contact and said nothing to us. He made the interaction so uncomfortable, like he had cooked the food himself and owned the restaurant, as if it was a personal blow that we sent food back. Management never bothered checking in with us to see how our experience was. The reason this place is getting 2 stars and not 1 is because the Detroit red pizza is superb. Anything else, good luck."

"Went with my daughter and wife and we had a really great dinner. Food was delicious! A nice, well curated, range of wine a beer options. I had an ipa I’ve never had before! We’ll be back again for sure."

"Have been to Newbolds several times. Their pizza has always been very good. Last couple times we’ve gone we sat at the bar and Nori was our bartender. Couldn’t ask for a nicer or more polite bartender. Always a pleasure talking with Nori. Will definitely keep going back."