Columbia Factory Store 6800 Oxon Hill Road, Oxon Hill, MD 20745

"I could not even find the store. This mall is laid out in a way to make it difficult and confusing for the shoppers to get around. No Main Street or Broadway. No Yellow line or Blue line. No street signs. You will walk till your legs and feet are tired and you are exhausted. It's hot and humid in August, with the sun beating down on you. Yes, they have map kiosks, which are inadequate, but they could do much more. What I did see was not impressive. I'll Never go back to this mall."

"Place was super clean and staff very friendly. They had a lot of sales going on. I feel like if you can't find something at Columbia then you can't find it anywhere."

"They don't have a lot of products in stock. Not sure if the store is over shopped or if it's just that time of year where everyone needs a coat. What they do have in stock is pretty nice. It's basically a hit or miss."

"Return policy - even with a receipt, after 60 days they will not give you merchandise credit for the price you paid. They will give you whatever it rings up as. So if you paid $40 for a jacket, you may get back $9 in store credit."

"After completely forgetting there was an outlet much closer than Potomac Mills, I remembered The Tanger. I called the Columbia store to check on the coats I was interested in. I believe his name was Cody I spoke with and he was not only friendly but knowledgeable. I made it to the store to find the discount Cody spoke of was true and as a major plus, they also offered an additional 20% off for service members, 1st responders, teachers and students. Needless to say I forgot my ID at home but i called the wife to meet me half way. I was so pleased with all the savings I left with a huge smile on my face plus 2 great winter coats for the kids that just the day prior I saw at Kohls on "sale" for considerably more."